VP Revenue Operations

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

The role:

We are looking for a commercially focused VP of Revenue Operations to operationalize revenue strategies across our customer journey. This role is new at Mentimeter and will be crucial in further enhancing our revenue generating capabilities and ensuring a cohesive approach to driving revenue across the customer journey. We have a product-led growth go-to-market and our revenue comes from both self-service customers & enterprise customers. You will work with areas such as refining & streamlining operational workflows, identifying gaps in our understanding of operational performance & defining analysis to-be-done as well as ensuring alignment across commercial departments. 

You will report to the COO in a central department but working closely with catalysing revenue leaders in our commercial departments (sales, marketing & product). You will be responsible for leading & supporting a team consisting of our Sales Operations Director, Martech & Operations Director & Product Growth Lead which all work embedded in our commercial departments. The total extended teams working with the Revenue Operations area is roughly 10-15 people. 

What You’ll Do:

• Strategic direction of Revenue Operations: Together with our CSO, CPO and CMO set the 3 year strategic agenda for how the Revenue Operations area will contribute to Mentimeter’s success 
• Operationalization of revenue strategies: Responsible for the overview and refinement of end-to-end revenue processes, identifying gaps in our workflows across the customer journey as well as identifying new revenue operations enabled commercial opportunities
• Strategic Alignment: Align initiatives, approaches and definitions across departments to ensure a cohesive approach to driving revenue across the customer journey
• Facilitate data enabled commercial teams: Collaborate with our VP of Data & Analytics to leverage data to empower our commercial teams. Be the commercial counterpart for e.g. data activation & data collection. Support operational analysis & forecasting, identify gaps in our understanding of operational performance as well as defining analysis to-be-done and predictive data models needed.
• Support alignment of priorities: Facilitate joint goal setting & alignment of priorities across departments. Own and develop our central planning process to ensure cross-functional resource allocation for efficient execution
• Technology and tooling: Own the vision for the tech & tooling needed to manage and optimise the end-to-end revenue process - including adoption of new technology such as generative AI. Accountable for selection, implementation and management of tools that support the revenue-generating functions e.g. CRM systems, automation tools, and other tools that facilitate effective commercial operations.
• People engagement, performance & retention for the RevOps teams: Responsible for the employee engagement, performance & retention in the Revenue Operations teams

We believe you have:

• 10+ years relevant experience, whereof at least 6 years leadership experience 
• Proven experience of being responsible for Revenue Operations in a fast-paced SaaS environment
• A proven track record of revenue growth attributed to your work
• A solid understanding of all parts of Revenue Operations (from strategy to tooling to organisational alignment) 
• Strong execution skills with a love for getting things done -  you know how to transform a strategic directions to successful Revenue Operations 
• Strong leadership skills and a track record of successfully coaching other leaders
• Strong collaboration and stakeholder management skills (you will be collaborating with many different functions and people)
• Strong analytical skills with a proven ability to define analysis to-be-done
• Deep knowledge in Salesforce CRM and preferably also experience from marketing automation platforms, eg. Braze or similar 

It’s a bonus if you have:

• Experience from working with Revenue Operations in a product lead growth & sales motion
• Have worked in a scale up environment at a company of a similar size 
• Have earlier experience of reporting directly to someone in the management team 

Please note that this role will have its base in our Stockholm office and is primarily an onsite role with the opportunity to work from home twice per week.
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Recruitment process:

• Introduction interview - Meet TA rep and/or hiring manager for introduction interviews
• Business Case - Conduct a business case showcasing your operational & strategic skills, knowledge and core competencies
• Competence interview - Meet the team for an onsite deep dive interview
• Alva Labs tests - conduct a personality and logical ability test as part of the screening process
• Culture & Leadership interview - Reflect more about our 5 core values and why you would be a great fit at Mentimeter

Apply today and join the team at Mentimeter!

At Mentimeter where we currently boast over 50+ different nationalities, you'll be part of a culture that values creativity, innovation, and inclusivity. We believe in supporting our team members' growth and offering them the platform to excel. If you're eager to contribute to our mission and make a significant impact, we'd love to hear from you!

 

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
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