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Norwegian VIP Account Manager

Copenhagen, Denmark

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

We are looking for a Norwegian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Norwegian both written and spoken
  • Proactive person with good support / sales skills
  • Strong communication and negotiation skills
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Able to search and find for solutions of customers’ issues
  • Analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting
  • Ensure that products’ compliance is being followed according to relevant regulations
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

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