CRM Manager – Mexico Market

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

📣 We’re Hiring: CRM Manager – Mexico Market

📍 Location: Mexico city
🏢 Company: Medier
🕒 Employment Type: Full-Time

About Medier

Medier isn’t just a marketing agency—we’re creative partners to some of the most exciting brands in the iGaming industry. From digital strategy and CRM to PR, affiliates, social media, and programmatic ads, we combine data-driven thinking with bold creativity to deliver measurable results.

As we continue to grow across international markets, we’re looking for a CRM Manager for the Mexican market who can take the lead in crafting engaging, personalized campaigns that retain and excite our players.

Your Role

As a CRM Manager, you will own and execute CRM strategy for the Mexico market. You’ll create highly targeted campaigns, optimize customer journeys, and ensure an exceptional player experience throughout the lifecycle.

What You’ll Be Doing

✅ Plan, execute, and optimize localized CRM campaigns tailored to the Mexican audience
✅ Create segmentation strategies based on user behavior, preferences, and engagement
✅ Collaborate with content, design, and BI teams to deliver personalized communications
✅ Monitor and report on campaign performance, retention KPIs, and customer behavior
✅ A/B test subject lines, send times, and offers to improve CTR and conversion
✅ Use tools like Optimove, Braze, or similar platforms to automate journeys and monitor success
✅ Maintain awareness of market trends and player expectations in the region
✅ Ensure compliance with local regulations and data protection standards

What We’re Looking For

🎯 2+ years of experience in CRM, preferably within iGaming or digital B2C
🎯 Native Spanish speaker (Mexican market) with fluent English
🎯 Strong knowledge of customer lifecycle marketing and retention strategies
🎯 Hands-on experience with CRM platforms (e.g. Optimove, Salesforce, Braze)
🎯 Creative and data-driven mindset — ability to ideate and execute
🎯 Great communication, collaboration, and organizational skills

Why Join Medier?

🌍 Global team with offices across Europe and beyond
📈 Real opportunity to own and shape CRM strategy for a key market
🎉 Dynamic, non-corporate culture that values innovation and people
💰 Competitive salary + performance-based bonuses
🍽️ Birthday perks, learning support & more

🚀 Ready to make an impact?

Apply now and help us redefine player engagement in the Mexican market.

Let’s work!

Reshape marketing
with us. Let’s work!