CRM Performance Executive

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

The Role

We’re looking for a CRM Performance Executive to elevate our CRM operations by driving efficiency and effectiveness across the entire department. This role is all about data-driven decision-making, ensuring our campaigns, automations, and player engagement strategies deliver maximum impact. You’ll work closely with the VP of Customer Engagement and the Director of Player Engagement, using analytics to optimize CRM performance and execution.

Key Responsibilities

• Analyze campaign performance, automation impact, and player engagement trends to identify optimization opportunities.
• Provide on-demand data snapshots, helping the team to make quick decisions and initiate actions. 
• Support the CRM team in making data-backed decisions that enhance conversion, retention, and reactivation.
• Identify inefficiencies in CRM execution and implement solutions to streamline operations.
• Work closely with key stakeholders to fine-tune targeting, segmentation, and personalization strategies.

What You Bring

• Experience in CRM analytics, performance marketing, or a data-driven CRM role.
• Deep understanding of automated lifecycles and how to drive uplifts in a complex communication landscape.
• Strong skills in data analysis, reporting, and campaign performance measurement.
• Proficiency in BI tools, SQL, and CRM analytics platforms.
• A sharp eye for efficiency, constantly seeking ways to improve processes and results.
• Ability to translate data into insights that drive smarter CRM decisions.
• Proactive and results-driven mindset, thriving in a high-performance environment.

Why Join Us?

🌍 Be part of a forward-thinking, growing international company.
📚 Play a key role in shaping the knowledge culture of the CRM team.
🚀 Opportunities for career growth in training, knowledge management, and leadership.
🎯 Competitive salary, exciting projects, and a collaborative team environment.

Reshape marketing
with us. Let’s work!