Danish CRM Manager

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

About Medier

Medier is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. We are now looking for a Danish-speaking CRM Manager to join our team in Copenhagen and take our customer relationship management to the next level!

Your Role:

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

Key Responsibilities:

🔹 Plan, implement, and optimize CRM strategies to boost player retention and engagement.
🔹 Create personalized campaigns using email, SMS, push notifications, and in-platform messaging.
🔹 Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives.
🔹 Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives.
🔹 Monitor key KPIs, track campaign performance, and suggest optimizations.
🔹 Ensure CRM communication aligns with brand tone, compliance regulations, and responsible gaming guidelines.
🔹 A/B test and experiment with new ways to maximize player lifetime value (LTV).

What We’re Looking For:

✔️ Fluent Danish speaker, with strong proficiency in English.
✔️ 2+ years of CRM experience, preferably within iGaming, e-commerce, or digital marketing.
✔️ Strong analytical mindset with experience using CRM tools & automation platforms.
✔️ Ability to craft compelling customer journeys and retention strategies.
✔️ Experience working with customer segmentation and loyalty programs.
✔️ Strong project management skills and attention to detail.
✔️ Passion for the iGaming industry is a plus!

What We Offer:

🌍 Be part of a growing international company in the iGaming industry.
🏡 Work from our modern office in Copenhagen.
📈 Career growth opportunities and ongoing professional development.
🎉 A dynamic and fun team environment with exciting projects.
💰 Competitive salary and great benefits package.

🔹 Ready to take the next step in your CRM career? Apply now and join Medier in shaping the future of player engagement! 🚀

📩 Send your CV to or reach out for more details!

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