Head of CRM Content

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

Head of CRM Content

Location: Cyprus
Employment Type: Full-Time

About Us:

We are a fast-growing and dynamic organization committed to delivering top-notch player engagement experiences. We're seeking a Department Head of CRM Content to lead and scale content production across multiple brands and geographies. If you're a natural leader with a passion for content management, process optimization, and multi-brand strategy, this is your chance to shine!

🎯 Key Responsibilities:

• Content Production Leadership: Scale content production across multiple brands and regions, ensuring localization and brand consistency.
• Localization Framework: Develop and implement localization strategies to cater to various languages, cultural nuances, and brand requirements.
• Process Optimization: Streamline content production workflows, define efficient processes, and implement software automation to enhance productivity and compliance.
• Team Management: Lead and inspire a team of authors, translators, and proofreaders to deliver high-quality content on time.
• Quality and SLA Management: Establish and monitor Service Level Agreements (SLAs), ensuring top-tier quality control and timely content delivery.
• Stakeholder Collaboration: Partner with CRM, Marketing, and Brand teams to synchronize content strategies and enhance user engagement.

🏆 What We’re Looking For:

• Multi-Brand Expertise: Proven experience in scaling content production across multiple brands and geographies.
• Localization Knowledge: Deep understanding of localization frameworks tailored to language, cultural, and brand-specific requirements.
• Process and Automation Savvy: Hands-on experience in defining processes, setting software automation rules, and ensuring compliance across stakeholders.
• Team Leadership: Strong track record in managing and mentoring teams of content creators, translators, and proofreaders.
• Quality Control: Expertise in managing SLAs and quality control processes to maintain high content standards.
• Project Management Skills: Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Communication: Excellent communication and organizational skills with the ability to work collaboratively with cross-functional teams.

🎁 What We Offer:

• 🌞 Relocation to sunny Cyprus with comprehensive support
• 🏢 A dynamic and collaborative work environment
• 📈 Career growth opportunities in a fast-paced industry
• 🎉 Fun and engaging company culture
• 🩺 Comprehensive medical insurance and wellness perks
• 🌴 24 days of vacation per year

Ready to Lead Content Innovation?

If you're passionate about leading multi-brand content strategies and driving operational excellence, we’d love to hear from you!

📧 Apply now

Reshape marketing
with us. Let’s work!