Compliance Manager
LRM Prime specialise in delivering exceptional residential management services to upscale residential and mixed-use developments, primarily in the prestigious heart of Central London. With unmatched expertise in managing prime and super-prime properties, we bring our clients' brands and values to life, offering bespoke solutions that elevate luxury living to the next level.
Purpose of the Role:
To oversee, manage and lead the delivery of statutory and regulatory compliance across LRM’s property portfolio ensuring alignment with the Building Safety Act 2022, Fire Safety Order and other applicable legislation. The role supports and compliments the Operations and Mobilisations teams with the aim of safeguarding residents, clients and the business.
The Team!
You will be joining a truly collaborative team, where every individual’s opinion is valued and respected. We thrive on rising to the challenge, supporting each other while also enjoying the healthy debates that come from sharing different perspectives. Our team is driven by a shared goal: to work together and make every project and initiative a success. Innovation is at the heart of what we do, and we believe in challenging one another to think creatively and grow.
About You:
With a strong background in compliance management, you confidently navigate complex challenges, working independently and as part of a team. You’re organised, detail-oriented, and proactive in managing risk, overseeing compliance documentation, and ensuring processes align with regulations.
Your effective communication skills will help you build strong relationships, developing and influencing “buy in” from all stakeholders whilst also supporting clients in making informed decisions. You enjoy working with others, value different perspectives, and engage in healthy debate to drive the best outcomes.
This is an ideal role for someone who is ambitious yet independent, open to being challenged, and keen to contribute to a dynamic, supportive environment that celebrates both individual and team achievements.
Key Responsibilities:
- Regulatory Compliance & Risk Management
- Ensure full compliance with the BSA, including oversight of Mandatory Occurrences, Resident Engagement and the Golden Thread.
- Manage and monitor compliance documentation across platforms.
- Coordinate and follow up on Health & Safety and Fire Risk Assessments, ensuring timely resolution of action points.
- Oversee the implementation of site-specific H&S policies, SOPs and crisis management plans.
- Contractor & Team Oversight
- Ensure contractors meet competency standards in line with PAS 8673 and are aware of legislative requirements and updates.
- Organise internal team training and training for contractors on compliance matters affecting the buildings.
- Support recruitment, training and induction of team members with a focus on compliance.
- Oversee Permit to Work processes, ensuring RAMS are reviewed and approved where appropriate.
- Client & Stakeholder Engagement
- Liaise with clients to ensure they are informed and equipped to make decisions on matters affecting the compliance of their buildings.
- Support revenue generation through compliance services.
- Operational Delivery
- Provide cost information for service charge budgets.
- Conduct regular building inspections and audits to ensure ongoing compliance.
- Act as a triage point for safety-related complaints and escalate as needed.
Key Requirements:
- In-depth knowledge of relevant legislation: Demonstrated expertise in the Building Safety Act 2022, Fire Safety Order, and other applicable regulations.
- Experience in compliance management: Proven track record of overseeing compliance documentation, coordinating Health & Safety and Fire Risk Assessments, and ensuring adherence to regulatory requirements.
- Strong organisational and risk management skills: Ability to manage compliance processes, proactively identify and mitigate risks, and oversee record-keeping across multiple platforms.
- Effective communication skills: Confident in building and maintaining relationships with clients, stakeholders, contractors, and team members.
- Team leadership and training experience: Capable of organising training sessions, ensuring contractor competency, and supporting recruitment and onboarding with a focus on compliance.
- Property industry experience: Background working in property management, with knowledge of operational delivery in a building safety context.
- Digital proficiency: Familiarity with compliance platforms, digital record-keeping systems, and relevant software to support compliance activities.
- Proactive problem-solving mindset: Ability to navigate complex challenges both independently and collaboratively.
EEO Statement
We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of age, disability gender, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We celebrate diversity and strive to ensure that everyone is treated fairly, with respect, and has access to equal opportunities throughout their career with us.
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