RTM Executive (6-Month Maternity Cover)

At our Gibraltar-based Lotto company, people come first. Belonging, impact, and purpose drive our success. We invest in personal growth, offering a unique work environment. With 15 markets, 400+ employees, and 20 million customers worldwide, we're where you belong. Experience extraordinary growth with us.

Lottoland empowers both customers and employees. 2018, we paid out €90 million, a Guinness World Record. Now, we're enabling bigger dreams through meaningful actions. Our open culture fosters genuine connections, resilience, and ownership. Your values matter as much as your skills. This is your extraordinary chance. Find purpose and meaning in a one-of-a-kind Land. 

Gibraltar - On-site / Hybrid

What you will do:

• Develop and maintain on-site Real-Time Marketing (RTM) strategy and plans for different business units, ensuring alignment with objectives and needs of various segments and teams.
• Enhance the consistency of the company's marketing messages by aligning online campaigns across different channels and segments.
• Initiate optimisation of on-site journeys for different customer segments to offer customers a personalised experience.
• Execute campaigns in compliance with regulatory requirements for relevant markets, managing tasks in JIRA, setting up technical aspects, and targeting specific groups effectively.
• Document and analyse data from RTM campaigns, creating weekly decks, confluence pages, campaign mapping files, MicroStrategy (MSTR) reports, and tracking attributes for insights and decision-making.
• Optimise processes and workflows to improve efficiency within the team, ensuring adherence to internal procedures and identifying opportunities for enhancement.
• Model core values and behaviours, leading by example to foster a positive work culture and uphold company standards.
• Liaise with various teams involved in campaign delivery to ensure timely execution and adherence to quality standards, while also analysing customer communication journeys and monitoring competitor activity to identify opportunities for improvement in player experience and compliance with advertising and regulatory standards. Additionally, document workflows, customer communication journeys, campaign-specific test cases, and checklists for reference and optimization purposes.
• Offer support where needed to CRM execs on additional channels such as Email, SMS & Rich Inbox.

Who you are:

• Written and spoken Portuguese language is a plus
• Creative thinker who makes data driven decisions
• Communication Skills: excellent verbal and written communication skills to effectively convey ideas and collaborate with cross-functional teams.
• Strong interpersonal skills for effective stakeholder management: ability to build and maintain positive relationships with various teams and stakeholders involved in campaign delivery.
• Collaboration: strong team player with the ability to work collaboratively and effectively in a fast-paced, dynamic environment.
• Problem-Solving: strong problem-solving skills to identify issues, propose solutions, and drive resolution in a timely manner.
• Adaptability: flexibility and adaptability to navigate through changing priorities and requirements in a real-time marketing environment.
• Proficient in contributing to month-end reporting as requested and knowledgeable and clear about success measures.

What's in it for you:

• Competitive salary.
• 37 days off, including holidays and flexible public holiday options.
• Tailored relocation packages.
• Flexible working.
• Career progression and coaching.
• Mental health support.
• Inclusive environment.
• Exciting team events.
• Premium Healthcare.
• Subsidised gym membership.
• Fresh fruit and refreshments.

Why Choose Lottoland:

• Flexibility, inclusion, and common purpose.
• Supportive growth and deeper connections.
• Genuine collaboration and ownership.
• Values-driven success.
• Embrace Gibraltar's sun-soaked lifestyle.

Our Culture:

• Innovation thrives here.
• Passion is celebrated.
• Customer focus drives us.
• Empowerment meets accountability.
• Grit and integrity are vital.

Join Lottoland - where innovation meets purpose. Explore more at www.lottolandcorporate.com. Your unique journey starts now.

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