Master Technician

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Master Technician

Northallerton Volkswagen

Contract Type: Temp Maternity Cover – 12 Months

Salary: £43,000 basic, plus £3,000 Productivity Bonus and uncapped Time Saved Bonus Scheme (OTE up to £50,000+)

Hours: 40 hours, Monday–Friday 8:30am–5:00pm, plus 1 in 3 Saturdays 8:30am–12:30pm

Lookers Volkswagen Northallerton are recruiting for a Master Technician to join our high‑performing workshop. Working alongside a skilled team of technicians, you’ll play a pivotal role in delivering manufacturer‑level diagnostic expertise, supporting complex repairs, and ensuring every vehicle leaves our workshop in exceptional condition.

Reporting to our accomplished Aftersales Manager, you’ll receive ongoing support, access to the latest diagnostic technology, and continuous development opportunities — including manufacturer‑accredited training and Hybrid & Electric qualifications to further elevate your technical capability.

Our Master Technicians are central to the success of our Service team, delivering first‑class customer service and technical excellence every time. Whether you’re currently working within a dealer group or an independent specialist, we’d love to hear from you.

Responsibilities

• Completing advanced diagnostics and fault‑finding across mechanical and electrical systems

• Supporting and mentoring other technicians with complex repairs

• Conducting vehicle services and repairs in line with manufacturer guidelines

• Carrying out pre‑delivery inspections on new and used vehicles

• Performing detailed vehicle health checks and advising on further required work

• Completing warranty repairs with accurate documentation

• Road‑testing vehicles to confirm repair quality

• Ensuring all paperwork and job cards are completed to a high standard

• Fitting additional accessories and completing authorised repairs

• Maintaining exceptional workshop standards and customer focus

About You

• Fully qualified Master Technician or Senior Technician ready to step up

• NVQ Level 3 (or equivalent) essential

• Strong diagnostic capability across mechanical and electrical systems

• Self‑motivated, ambitious, and committed to delivering high standards

• Full UK driving licence required

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.