Junior Payments Onboarding Manager

About the Role

Step into the fast-paced world of fintech as a Junior Payments Onboarding Manager, where you will drive the seamless integration of global partners into a cutting-edge payment ecosystem. You will serve as the crucial linchpin between external partners and internal teams, ensuring a flawless, compliant, and efficient onboarding journey. If you are highly organized and passionate about payment operations, this is your chance to make a tangible impact in a rapidly scaling industry.

About the Client

Our partner is a payment gateway provider that operates a massive ecosystem of brands. They simplify complex payments through smart routing technology, real-time monitoring, and SSL/PCI DSS Level 1 security.

As their exclusive recruitment partner, we manage their full-cycle talent acquisition.

What You Will Do

• Coordinate the end-to-end onboarding process for new partners, ensuring a timely, accurate, and seamless integration.

• Collaborate closely with Business Development, Project Management, Legal, and Compliance teams to proactively gather essential information.

• Ensure strict adherence to regulatory standards by meticulously collecting and verifying all necessary legal and compliance documentation.

• Serve as the primary point of contact for onboarding-related inquiries, offering dedicated support and rapid troubleshooting assistance.

• Maintain clear, transparent, and proactive communication with both external partners and internal stakeholders throughout the entire journey.

• Provide consistent and detailed progress updates to all relevant stakeholders to ensure strategic alignment.

• Handle ad-hoc operational requests efficiently to keep the onboarding pipeline moving without friction.

What You Bring

• Educational Background: A Bachelor’s degree in Business, Finance, or a related field.

• Industry Experience: Proven experience in payment operations, partner onboarding, or a similar operational role.

• Domain Knowledge: A solid understanding of payment processing systems and broader Fintech industry standards.

• Task Management: Exceptional organizational skills with the proven ability to manage multiple merchant cases concurrently without missing a beat.

• Communication Mastery: Outstanding communication and interpersonal skills, capable of building trust and rapport with diverse cross-functional teams.

• Agility: The resilience and adaptability to navigate a dynamic, fast-paced tech environment.

• Meticulous Precision: High attention to detail and accuracy, particularly when handling and verifying critical compliance documentation.

What's in It for You

• Global Relocation Support: Comprehensive package to relocate to the vibrant Portugal office, including flights, up to two weeks of hotel accommodation, and full visa support for you and your family.

• Competitive Compensation: Attractive remuneration package complete with an annual performance review.

• Work-Life Balance: 24 working days of annual vacation, plus additional paid sick days, ensuring you have the proper time to rest and recharge.

• Comprehensive Health: Premium global coverage health insurance.

• Continuous Growth: Robust learning and development opportunities, tackling interesting and challenging operational tasks.

• Commuter Benefits: Monthly transport compensation of €200 net.

• Lifestyle & Wellness Perks: Partial compensation for tennis lessons, alongside English and Portuguese language classes to help you localize and thrive.

• Vibrant Culture: Regular team-building activities in a collaborative, forward-thinking environment.

You have the opportunity to work in the office in Lisbon.