Manual QA Engineer

We are looking for a highly skilled Manual QA Engineer to join our Platform team. In this role, you will be responsible for ensuring the quality, stability, and scalability of our core platform components, actively contributing to our testing processes for complex architectural features and integrations.

📍 Location: Kuala Lumpur, Malaysia (On-site)

✅ Requirements:

• 4+ years of experience in software testing.
• Mandatory experience in backend testing and a deep understanding of client-server architecture.
• Strong experience in API testing (REST, JSON) using tools like Postman, Swagger, or similar.
• Solid SQL knowledge (ability to write complex queries, joins, and work with databases directly).
• Experience in defining the scope of testing and maintaining comprehensive test documentation (Test Plans, Test Cases, Checklists).
• Experience in contributing to and evolving existing test strategies, as well as implementing process improvements.
• Advanced analytical and troubleshooting skills, attention to detail, and a scientific approach to problem-solving (e.g., analyzing logs, reading network traffic).
• Proficiency with JIRA and Confluence.
• Strong verbal and written communication skills to effectively collaborate with developers, architects, and product managers.
• Upper-Intermediate level of English (both verbal and written).

✅ Will be a plus:

• Experience in test automation (TypeScript) and a willingness to contribute to automated testing processes.
• Experience in Mobile testing (iOS/Android).
• Familiarity with CI/CD pipelines and tools.
• Experience with Allure TestOps.

✅ Duties and opportunities:

• Perform end-to-end manual testing of core platform features, APIs, and integrations.
• Collaborate with the team to evolve and implement changes to the overall platform test strategy.
• Investigate and localize issues, working closely with devtools, system logs, and databases.
• Manage defects in the bug-tracking system and oversee them through the entire lifecycle.
• Support the release process.Actively collaborate with cross-functional teams (Development, DevOps, Product) to identify risks and improve product quality at early stages.
• Mentor junior/middle QA engineers and contribute to QA process improvements within the platform team.