Payment Operations Specialist

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. 

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Support the launch of new payment service providers and payment methods;

• Work with online payments, payment flows, and transaction lifecycles;

• Analyze payment performance, routing, and key operational metrics;

• Optimize processes that impact transaction success and customer experience;

• Collaborate with international partners, PSPs, and internal teams;

• Maintain the stability of payment operations in a dynamic environment;

• Take ownership of operational improvements and payment experience quality.

We need your professional experience:

• 2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments;

• Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;

• Confidence working with financial and transactional data;

• Advanced proficiency in Microsoft Excel and Tableau;

• Experience communicating with international partners and payment service providers, both verbally and in writing;

• Upper-Intermediate or higher level of English;

• Experience in iGaming will be an advantage.

We appreciate if you have those personal features:

• Strong attention to detail and a high level of accuracy;

• Ability to manage multiple priorities and execute tasks efficiently;

• Excellent communication and collaboration skills;

• A proactive, team-oriented mindset and willingness to support others;

• Confidence to take ownership, make informed decisions, and drive improvements.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance and financial aid;

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• Quarter bonuses according to the company’s policy;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Personal development plan;

• Corporate events and team-building activities;

• Growe Care (Well-being Program);

• Free lunches at the office.