Customer Service Sales Representative
Growe is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
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Initiate outbound calls to potential and existing users to promote Growe’s products, services, or ongoing campaigns;
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Persuade users to take desired actions such as completing registrations, returning to the platform, or making deposits;
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Reconnect with inactive users by offering relevant promotions, updates, or tailored communication;
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Maintain a warm, professional, and proactive tone across all customer interactions;
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Handle objections with confidence and empathy, providing accurate information and solutions;
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Escalate complex or sensitive situations to the appropriate teams as needed;
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Participate actively in training sessions and meetings to stay updated on product features, compliance, and communication techniques;
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Support broader CRM and Marketing efforts by executing campaign-specific outreach;
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Align with Customer Support and Marketing on messaging, tone, and timing;
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Share insights gathered during calls with internal teams to inform improvements.
Experience you’ll need to bring:
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Previous experience in outbound calling, telemarketing, telesales, or customer re-engagement roles;
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Background in customer service is a plus, especially in fast-paced or metric-driven environments;
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Familiarity with CRM systems, call-tracking tools, and customer data logging;
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Demonstrated ability to achieve performance targets in a structured environment;
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Knowledge of the customer lifecycle and understanding of sales/retention funnels.
It's a perfect match if you have those personal features:
- Fluent Spanish and advanced English
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Confident communicator with excellent verbal persuasion skills;
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Empathetic and solution-focused, especially when handling hesitant or skeptical users;
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Self-motivated and results-oriented, driven by individual and team goals;
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Resilient and adaptable, capable of navigating frequent call volume and dynamic priorities;
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Detail-oriented, ensuring accuracy in CRM and campaign execution.
Growe offers competitive benefits to support your professional and personal growth, including:
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Health & Wellness Focus;
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Growth Opportunities;
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Performance-Driven Rewards;
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Dynamic Work Environment.
Apply, and let your growth journey begin.
Apply for this job
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