Head of Operations/Deputy Head of Payments

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Lead the Payments Team, and ensure it has the right expertise, guidance, and support to be able to achieve its goals;

• Understand and implement payments strategy, have strong vision of short-, mid- and long-term goals and ways to achieve them;

• Define and adjust the team's goals and KPIs, and regularly monitor their achievement and progress;

• Make sure that the goals of operations, integrations, and business development directions are synchronized and match the strategic goals set by C-level management;

• Gather, present, and report key deliverables, KPIs, and insights of the Payment Team to different stakeholders;

• Ensure our relations with payment providers are properly maintained on all levels without communication gaps and delays, taking part in key negotiation processes and agreements;

• Lead and deliver complex projects both within the team and cross-stream;

• Keep up with current industry trends, new technology solutions, commercial opportunities, and stay informed about competitors' positions, achievements, and target markets situation.

We need your professional experience:

• At least 4 years in online payments industry;

• Team leadership, with 3+ years of successfully managing diverse teams and delivering strong results;

• Tech Background is a big plus;

• Strong communication experience with foreign customers, partners, including C-level;

• Strong knowledge of online payments industry;

• Excellent understanding of key payment metrics and payment product perculiarities;

• Understanding of payment business development, integration, operations, and fraud prevention processes;

• Upper-Intermediate English level with ability to discuss business;

• Open and ready for business trips.

We appreciate if you have those personal features:

• Ability to act with minimal guidance, be proactive, and handle uncertainty;

• Excellent presentation skills;

• Proactive position and attitude with focus on business needs;

• Strong communication and negotiation skills;

• Resourcefulness;

• Great time management, and planning skills;

• Attention to details;

• Excellent organizational skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• OKR-based bonus system;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Personal development plan;

• Corporate events and team-building activities;

• Growe Care (Well-being Program);

• Free lunches at the office.