Payments Monitoring Operator

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. 

Are you ready to grow with us?

Growe welcomes those who are excited to: 

• Monitor payment traffic in real-time, handle emergency alerts;

• Reroute traffic fast and accurately according to instructions and the current state of payment providers;

• Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve issues;

• Document changes on the payment providers' side and internal distribution (cashier including buttons order, providers distribution, on\off, payment flows, etc.);

• Dive into current payment flows, methods, existing monitoring, provider prioritization, etc;

• Announce critical changes in payment flow, closed shift report;

• Perform own cashier payments test and together with locals.

We need your professional experience:

• At least a Pre-Intermediate level of English;

• Work experience in the same position or in Fintech \ E-commerce \ PSP is an advantage;

• Understanding how a payment system works;

• Good Excel user;

• Experience in written communication with foreign customers or partners;

• Experience in work with Grafana, Tableau is a plus.

We appreciate those skills and personal features: 

• Attention to detail is a must;

• Fast learner with persistence and multitasking skills;

• Good communication skills;

• Ability to quickly assimilate large amounts of information;

• High level of responsibility;

• Ability to make fast decisions.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance & financial aid;

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• OKR-based bonus system;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Corporate events and team-building activities;

• Growe Care (Well-being Program);

• Personal development plan;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Free lunches at the office.