CRM Manager (New Project)

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.

We focus on developing and implementing cutting-edge technology platforms and payment solutions, propelling assets’ expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional possibilities to our team players and an extraordinary chance to succeed.

We create a talented team, enabling us to maintain at the leading positions in technological and marketing accomplishments, constantly overcoming new horizons.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Develop and execute CRM strategies for casino brands, covering customer lifecycle;

• Plan and analyze promotional campaigns for player activation, retention, and reactivation;

• Create targeted segments for campaigns using customer data;

• Formulate and test CRM hypotheses through A/B testing;

• Collaborate with design and content teams for promotion materials;

• Implement player activation approaches;

• Build automated customer retention funnels;

• Plan monthly promo campaign and gamification mechanics;

• Monitor key retention metrics daily, weekly and monthly;

• Improve communication and retention metrics.

We need your professional experience:

• Background in gambling or betting, 2+ years of experience;

• Experience with email, SMS, push channel communications;

• Experience in creating bonus mechanics, chains and funnels;

• Analytical skills with the ability to interpret data, analyze campaign performance, and provide actionable insights;

• Familiarity with CRM integration systems and customer segmentation;

• Experience with some gamification or engagement tool will be a plus;

• Intermediate or Upper-Intermediate English proficiency.

We appreciate those skills and personal features:

• Attention to detail and organizational skills;

• Ability to think creatively, strategically, identify and resolve problems;

• Good communication and collaboration skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance;

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• OKR-based bonus system;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Personal development plan;

• Corporate events and team-building activities;

• Free lunches at the office.