Product Operations Manager

ABOUT TALON.ONE:

 

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

 

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.

Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

 As a Product Operations Manager, you will play a critical role in streamlining collaboration and communication, by driving operational excellence across the Product, Engineering, and Go-To-Market teams. You’ll manage key cross-functional processes, ensure visibility and alignment on roadmap updates, and maintain high-quality documentation and tooling standards.

 

 

 

ONCE YOU ARE HERE YOU WILL:

 

• Serve as the point of contact between Marketing/Product Marketing and the Product team
• Manage the feature request and bug reporting processes, ensuring transparency for stakeholders and the Product team
• Assist PMs in keeping dashboards and data points current and accessible
• Develop and maintain best practices for the Product department
• Own and manage the repository of documentation and workshop templates
• Identify inefficiencies in internal tool usage by GTM and R&D teams; recommend and support tool consolidation and/or migration

 

WHAT WE NEED YOU TO BRING TO THE TABLE:

 

• 2–3 years in Product Operations or extensive experience in Product Management within an organization with a mature Product Ops function
• Experience working in Agile environments and in tech startups/scaleups with crossfunctional squads (PM, Designer, Tech Lead, Engineers, QA)
• Adaptability, initiative, and a desire to develop and implement new processes in a fast-paced environment
• B2B SaaS experience, or experience working in a sales-driven environment, is a plus

 

• 90+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine 
• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• BVG public transport ticket and welcome your furry friend in our dog-friendly Berlin office!