Workplace Team Lead

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

As Workplace Team Lead you will be responsible for overseeing the effective day-to-day operation of Lighthouse's global workplace environments and ensuring they support employee productivity, safety, and experience. The role provides operational leadership across workplace services while building and developing a capable, high-performing workplace team. This position combines hands-on ownership of workplace and facilities operations with people leadership, vendor oversight, and the implementation of consistent global workplace standards to support the organization’s growth and evolving needs.

Where you will have impact

• Manage, support, and mentor the global team of office managers.
• Develop and implement a clear framework and policies for workplace operations.
• Act as the point of escalation for the team and a soundboard for local executives.
• Manage vendor relationships and contracts for global facility management, optimizing for cost and service.
• Bring more structure to daily operations by identifying process breaks and implementing optimizations.
• Serve as the face of the office in Ghent, balancing a high-level, strategic view with being hands-on when required.

About our team

The Strategic Finance team at Lighthouse serves as the backbone of our operational decision-making, ensuring our growth is both ambitious and sustainable. You will join our Procurement function, reporting directly to the Director of Procurement to lead our Workplace strategy. We value transparency and a proactive approach to solving complex logistical and financial challenges. We’re looking for a leader who can bridge the gap between global, world-class facilities management and strategic spend.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Significant experience in a similar role, in office/workplace management. Experience with large-scale projects like office relocations is fundamental.
• Proven skills in Project Management, Vendor Management, Negotiation, Process Optimization.
• Exceptional communicator, able to handle sensitive conversations with confidence and professionalism.
• Highly organized and strategic, balancing priorities while driving results.
• Skilled relationship-builder, ensuring trust with both customers, vendors and team members.
• Team player, working seamlessly across departments to improve processes and outcomes.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid