People & Talent Intern

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What You Will Do

As a People & Talent Intern, you will be a vital, dual-focused member of the People team, splitting your time equally between Talent Acquisition (TA) and People Operations (PO). This role is a unique opportunity to gain hands-on, foundational experience across the entire employee lifecycle—from hiring to onboarding and daily operations—and directly contribute to Lighthouse's hyper-growth and organizational efficiency.

Where You Will Have Impact

People Operations (PO): Drive Operational Excellence and Compliance

HR Systems & Data Management

• Conduct weekly audits of HiBob (HRIS), payroll, and benefits master data to ensure data accuracy across global teams.
• Perform ongoing HRIS clean-up (tasks, workflows, documents) to improve system design and efficiency.
• Maintain and update Confluence pages related to People Ops procedures and documentation, ensuring information is current and accessible.

Process Improvement

• Identify and document operational inefficiencies (manual or repetitive steps).
• Suggest and test process improvements to increase automation and reduce administrative workload.

People Operations Administration

• Support onboarding and offboarding activities related to local benefits and labor risk prevention administration (e.g., in Spain).
• Support various payroll-related processes and system updates.
• Assist with Belgium's car fleet administration. 
• Conduct monthly timesheet reviews for Spain and Germany and perform time-off policies spot checks to ensure compliance with company and legal policies.
• Manage the internal travel platform (Navan), including user list maintenance.

Talent Acquisition (TA): Support Our Growth Engine

Recruiting Support

• Support the full-cycle hiring process for non-Revenue roles (e.g., Engineering, Product, BusOps) by managing logistics and candidate communication.
• Assist in building and managing a robust talent pipeline by actively sourcing candidates from diverse channels.
• Gain exposure to stakeholder partnerships by supporting TA Specialists in liaising with hiring managers.
• Support the maintenance of a clear overview of our global hiring approaches, promoting consistency and equity.

TA Business Support & Process Improvement

• Help create and enable uniformity and scalability in our hiring and reporting processes.
• Assist in identifying bottlenecks, proposing process improvements, and keeping up with new TA technology and trends (including AI tools).
• Support Employer Branding and Events by helping to organize recruitment events and driving social media awareness.
• Dive into recruiting data to help identify trends and inform TA strategies.

About Our Team

The Talent Shared Services team at Lighthouse, encompassing both People Operations and Talent Acquisition, is an essential strategic partner, directly impacting the company’s ability to execute its vision.

We are committed to a high-quality employee and candidate experience, data-driven decisions, and constant process innovation. We operate as consultative partners to the business, ensuring our growth is sustainable, efficient, and aligned with our company values. This internship will give you a holistic view of how a modern, fast-growing tech company scales its most valuable asset: its people.

Our core responsibilities and goals:

• Strategic Delivery: Ensuring the timely and high-quality delivery of the global hiring plan and providing world-class operational support to all teams.
• Process Excellence & Scalability: Maintaining a consistent, fair, and efficient employee lifecycle process that scales with the company's hyper-growth.
• Compliance & Accuracy: Ensuring meticulous management of HR data, compliance with labor laws, and smooth administration of critical processes like payroll and benefits.

Who You Are

Essential:

• A student currently enrolled in a relevant Bachelor's or Master's program (e.g., HR, Business, Psychology, Law, Communications, etc.) and seeking an internship of minimum 3 months. 
• A meticulous and data-oriented approach to work, with a strong commitment to accuracy and detail.
• Strong organizational and time-management skills, comfortable juggling multiple tasks between two different functions.
• A proactive mindset with an eagerness to identify problems and propose solutions for process improvements.
• Excellent communication and relationship-building skills in a fast-paced, international environment.
• Proficiency in English

We welcome:

• A genuine interest in technology and hyper-growth companies.
• Fluency in Dutch or Spanish

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid