Office Coordinator

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

As our Office Coordinator, you will be the heart of our workplace experience, leading operations and administrative support for our Ghent office as well as supporting our other Belgian locations (Bruges, Brussels). You will ensure our physical office, people, and culture blend seamlessly to create an exceptional environment for our team. This role is focused on managing dynamic workspace solutions, coordinating engaging office events, and fostering the Lighthouse culture.

Where you will have impact

• Manage all day-to-day office logistics, including ordering food, drinks, and supplies, to ensure our workspace is efficient, organized, and welcoming.
• Oversee facilities management by coordinating with building services for maintenance, repairs, and general improvements to keep our office in top condition.
• Critically assess current office processes, identifying opportunities for improvement and automation to streamline operations (e.g., vendor management, ordering systems).
• Develop and maintain comprehensive office documentation, including a playbook for new joiners on Confluence, to ensure information is clear and easily accessible.
• Collaborate with external vendors, track invoices, and partner with our Finance team to ensure smooth operations and timely payments.
• Support our P&T team by coordinating welcome packages for new joiners, by showing new joiners around on their first day and by being the first POC for all office-related questions.

About our team

You’ll be joining our Internal Ops & Events team, a close-knit and resourceful group of Office Coordinators based in locations like Denver, Dallas, and Madrid. We are a fun, collaborative team that connects to share ideas, brainstorm best practices, and support one another. While you'll be the go-to expert for our Ghent office, you'll be part of a global team working together on projects and celebrating our successes.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 75,000+ users worldwide.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Private pension funding: Group insurance to secure your future.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Proven experience in an office management, workplace coordination, or a similar administrative role.
• Exceptional organizational and time-management skills, with the ability to prioritize a heavy administrative workload and event coordination simultaneously.
• A proactive, resourceful, and independent problem-solver who can identify inefficiencies and propose solutions.
• An energetic and outgoing personality; a true culture ambassador who gets energy from interacting with people and organizing events.
• The ability to manage expectations or navigate difficult conversations.
• Fluency in both Dutch and English (written and verbal) is required to collaborate with local vendors and our global team.
• Proficiency with office software and tools, particularly Google Workspace.
• Based in or near Ghent and able to work from the office nearly every day.

We welcome

• Experience with vendor management and identifying operational efficiencies.
• Experience working in a fast-paced, high-growth scale-up environment.
• Conversational French is a plus.
• Experience supporting office expansion or renovation projects.

Technologies you will work with

Google Workspace, Slack, Confluence.

#LI-Onsite

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.