Continuous Improvement Analyst – Logistics & Warehouse Operations

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.

We manufacture and distribute high quality nutritional supplements directly to our customers all over the world.  We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.

At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.

Role Purpose

To own and continuously improve the quality, consistency, and effectiveness of Logistics & Warehouse Operations processes and supporting documentation. The role identifies inefficiencies, defines and recommends improved “to-be” processes, and ensures changes are clearly documented, validated, and embedded across warehouse and outbound logistics operations. Working within a process-driven framework, the role supports collaboration across Logistics, Customer Care, Finance, Manufacturing, Key Accounts, and external partners to enable efficient end-to-end operational delivery.

The role will include but is not limited to:  

• Owns, maintains, and governs Logistics & Warehouse Operations process documentation, ensuring accuracy, version control, and alignment to current operational practice.
• Maps and analyses “as-is” warehouse and logistics processes to identify inefficiencies, gaps, and improvement opportunities.
• Designs and supports definition of “to-be” processes, providing structured, evidence-based recommendations for operational improvement.
• Supports UAT and testing activities for ERP, WMS, shipping, and logistics-related system enhancements.
• Works with stakeholders to assess the operational impact of change, ensuring dependencies, handovers, and downstream impacts are clearly understood.
• Contributes to and supports management of the continuous improvement backlog, ensuring improvement opportunities are clearly defined and ready for prioritisation.
• Uses available operational data and metrics to identify trends, root causes, and opportunities to improve efficiency, accuracy, and service delivery.
• Acts as a subject matter expert for warehouse and logistics processes, supporting collaboration across Customer Care, Finance, Manufacturing, Key Accounts, carriers, and 3PL partners.

Candidate Profile:

• Gets things done without compromising on quality.
• Works in a structured, organised way with strong attention to detail.
• Analytical mindset; focuses on identifying and solving root causes.
• Practical approach; balances ideal processes with operational reality.
• Builds strong working relationships and collaborates effectively across teams.
• Remains effective under pressure and adapts well to changing priorities and peak demands.

Hours and Days:

• Monday to Friday; 09:00-17:15

Hybrid Working:

• This role follows a hybrid model, with 1 to 2 days per week based in the office. Flexibility will be required to support business needs, including occasional additional office attendance where necessary.

What's in it for you...

🌱 Nourish your wellbeing: Every month, you’ll receive three free Lifeplus products, plus 50% off anything else you’d like to try. It’s our way of helping you experience the products you’ll be proud to talk about.

💰 Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance, giving you extra recognition for your contributions.

🚀 Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary!

📚 Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace.

💖 Peace of mind from day one: You’re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you’re ever off work long term due to illness, you’ll receive 50% of your basic salary after six months, because security matters.

🛫 Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle.

💎 Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products.

😷 Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover.

🍎 Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite.

💙 Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing.

💸 Invest in your future: Our contributory pension scheme offers up to 6% employer contributions, helping you build long term financial confidence.

🎉 A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together.

👓 Eyecare support: We’ll contribute £25 towards eye tests and up to £100 towards glasses if they’re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check.

💪 Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint.

🎁 Recruitment Referral Scheme: Know someone who’d love Lifeplus? Refer a friend or family member and earn £250 in cash when they join and a further £500 in cash once they pass probation. Sharing really does pay off!