Data Protection Manager

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.

The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.

Role Overview:
We are seeking a detail-oriented Data Protection Manager to join our Compliance team. The role supports the Chief Compliance Officer in ensuring that LHV Bank complies with UK and EU data protection regulations.

This is a 2^nd Line Advisory position where you’ll assist in day-to-day activities related to data protection policy development, roll out, internal training, and coordination across the business. In this collaborative role you will be working closely with key stakeholders across Legal and Information security.

Key Responsibilities:

Compliance Support:

• Assist in monitoring internal compliance with UK GDPR and EU data protection standards.
• Help maintain accurate Records of Processing Activities (ROPA).
• Support with Data Protection Impact Assessments (DPIAs) by coordinating with business units.
• Help prepare documentation for data breach assessments and internal audits.

Policy and Documentation:

• Support the drafting, maintenance and roll out of our data protection policies and procedures.
• Assist in keeping privacy notices, contracts, and templates up to date.
• Participate in data mapping activities and assist with vendor data protection assessments.

Training and Awareness:

• Help develop training materials and deliver internal awareness sessions on data protection.
• Work with Data Protection Champions across the business to promote good data practices.
• Support employee onboarding with privacy and data security materials.

Advisory and Communication:

• Be a point of contact for basic data protection queries within the business.
• Coordinate responses to subject access requests (SARs) and assist with complaints handling.
• Support in liaising with external stakeholders such as the Information Commissioner’s Office (ICO), under supervision.

Monitoring and Reporting:

• Help compile reports and dashboards for internal governance committees.
• Track and summarise changes in privacy legislation and industry best practices.

Skills & Experience

Essential:

• Experience in UK and EU GDPR, ideally within a retail banking environment or other Financial Services company.
• Sound knowledge of best practice data protection and privacy frameworks, policies and methodologies.
• Strong report- and policy/procedure-writing experience.
• Good knowledge of information technology and data management systems.

• Attention to detail and ability to handle confidential information sensitively.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (especially Word, Excel, PowerPoint).

 Desirable:

• Studying towards or interested in gaining a privacy certification (e.g., CIPP/E, CIPM, BCS).

Why Join Us?

• Be part of a fast-growing bank with a strong fintech and innovation focus.
• Work in a collaborative and supportive team.
• Gain hands-on experience in data protection within a regulated financial services environment.

Some of our benefits

•    Competitive salary & progression
•    Open and inclusive culture 
•    Hybrid working 
•    Fantastic offices and great working environment
•    Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
•    Medicash health plan (Level 3)
•    5% employer pension contribution
•    Life assurance
•    Income protection insurance
•    28 days holiday plus 3 additional days, bank holidays & further days for various key life events
•    Team socials