Platform Engineer

LHV Bank, a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions for UK businesses. The SME Lending division offers commercial real estate investment loans and trading loans from £0.5m to small and medium-sized businesses in the UK.

As a leading Banking Services provider, LHV Bank delivers a wide range of services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Over 200 renowned fintech companies, such as Airwallex, Currencycloud, Truelayer, and Wise, utilise LHV Bank to serve more than 10 million end customers and access a pool of 500 million potential customers across the UK and Europe.

LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It is in the process of developing its direct to customer retail banking proposition for launch in 2024. More information: lhv.com

The Role

As part of our Infrastructure & Platform Engineering team, you will be crucial in helping to design, build and maintain our entire infrastructure. You will be part of a small team (initially) helping to deliver this platform for a scale-up challenger cloud bank, thus being able to have a deep understanding on how to design resilient cloud infrastructure is key.

Please note this is a predominantly office-based role that requires you to be in the office 2-3 days a week

Duties and Responsibilities:

• Architecting highly available, fault-tolerant and cost-effective solutions on a secure and performant platform.
• Working alongside our wider engineering teams to analyse, solve, and correct issues in real time, providing problem resolution end-to-end.
• Refining and automating regular processes, tracking issues, and documenting changes.
• Share knowledge with the team to ensure operational resilience.
• Working within a collaborative cross-functional team and fundamentally assisting our software engineers with designing and implementing infrastructure as code.
• Investigating new technology to utilise and complete POC investigations.
• Ownership and responsibility of projects.
• Monitoring and reporting of system status.
• Improving security of the infrastructure and platform.
• Will be required to provide 24/7 on-call technical support (as part of a sensible rota).
• May be required, on occasion, to perform out-of-hours activities on critical resources.

Skills:

• Solid understanding of core AWS services: VPC / RDS / S3 / IAM / EKS / EC2 / CloudWatch / Route53.
• Solid Linux knowledge.
• Proficiency in scripting or programming languages (Bash, Python, Go).
• The ability to diagnose, resolve and document issues across the estate.
• A good understanding of DNS (Route 53, Cloudflare etc.).
• Strong understanding RBAC and the concept of principle of least privilege.
• Strong documentation skills, capturing processes, illustrating architectures and authoring runbooks.

Experience:

• At least 3 years experience within a Platform Engineer role or similar (SRE, DevOps).
• Infrastructure as Code (IaC): understanding the core concepts of using IaC tooling. Terraform is LHV’s preferred tool, but can include experience with CloudFormation, Puppet, Pulumi etc.
• Using the terminal to monitor, interrogate, query and configure resources using CLI tooling – e.g. AWS CLI, kubectl etc.
• Experience with Git-based version control systems for managing solution source code.
• Hands-on experience applying zero-downtime deployment patterns in Production environments.
• Knowledge and experience of containers and container orchestration, including Docker and Kubernetes.

Desirable skills and experience:

• PCI/ISO27001 exposure or working in the financial sector.
• AWS Certifications (associate level or above).
• Experience working with some, or all, of the following tools and technologies:
• CI/CD tooling, for example: GitHub Actions / GitLab CI / Jenkins
• AWS Systems Manager
• Experience / familiarity with Confluence and Jira
• Excellent written and verbal communication and interpersonal skills, with the ability to convey complex concepts to technical and non-technical audiences.
• The ability to work independently using your own initiative.
• Excellent collaboration skills, fostering teamwork to achieve shared goals.
• Strong analytical and problem-solving skills.
• Excellent organisational skills and attention to detail working in a methodical and detail-oriented manner with the ability to document your work so others in the team can understand and build upon it.

Some of our benefits

•    Competitive salary & progression
•    Open and inclusive culture 
•    Hybrid working 
•    Fantastic offices and great working environment
•    Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
•    Medicash health plan (Level 3)
•    5% employer pension contribution
•    Life assurance
•    Income protection insurance
•    28 days holiday plus 3 additional days, bank holidays & further days for various key life events
•    Team socials