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Fulfillment Operator Lead

Fairfield, Ohio, United States

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.

We're looking for a highly motivated and experienced Fulfillment Operator Lead to join our manufacturing facility in Fairfield, Ohio. This is a critical role where you'll not only execute fulfillment tasks but also play a key part in guiding and supporting our fulfillment team. Reporting to the Senior Fulfillment Manager, you'll ensure our daily operations run smoothly, efficiently, and to the highest standards.

Responsibilities

  • Maintain daily global fulfillment levels, ensuring timely and accurate order processing in a fast-growing environment.
  • Lead by example in pick and pack assembly, demonstrating best practices and efficiency.
  • Oversee and participate in the accurate loading and unloading of deliveries.
  • Manage and verify the sortation of orders, meticulously cross-referencing against paperwork to prevent discrepancies.
  • Ensure all orders are ready for shipping, including proper packaging and documentation.
  • Conduct and oversee general warehouse duties, maintaining an exceptionally clean, organized, and safe fulfillment area.
  • Accurately scan and record freight, ensuring proper inventory management.
  • Assign and oversee tasks set by management, ensuring timely completion by the team.
  • Lead and perform regular stock takes, investigating and resolving any discrepancies.
  • Ensure strict compliance with all Work Instructions, Safety, and Quality systems and procedures within the fulfillment area, acting as a role model for the team.
  • Train and mentor new and existing fulfillment operators, fostering a high-performance team.
  • Troubleshoot operational issues and proactively identify areas for process improvement.

What We're Looking For

  • 5+ years of experience within a fast-paced warehouse environment, with 1+ years experience in a lead or supervisory capacity.
  • Exceptional attention to detail and a strong commitment to accuracy and quality.
  • Solid knowledge of computerized inventory systems, warehouse management best practices, and MS Office (particularly Excel).
  • A natural leader with excellent communication, interpersonal, and team-building skills.
  • Self-motivated, proactive, and able to adapt quickly to changing business needs.
  • Fluent spoken and written English.
  • Strong understanding of delivery documentation and paperwork.
  • BSc in Production/Fulfillment or a relevant field is a plus.

Benefits: 

Alongside an hourly rate of $25 - $30 (Depending on Experience), we offer a range of benefits including: 

  • Health, dental & vision insurance
  • 401k Matching contribution
  • Employee Assistance Programme
  • Annual Compensation Reviews
  • Flexible PTO Policy and 3 paid volunteer days per year
  • Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
  • A referral bonus programme to reward you for helping us hire the best talent
  • Internal Opportunities and Careers Clinics to help you progress your career
  • Maternity, Paternity, Parental and Wedding leave

#LI-EF1 #LI-Onsite

Why LetsGetChecked

At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.

By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.

Our Commitment to Diversity, Equity, and Inclusion

At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.

To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/

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