Chief of Staff

About Leapwork: Leapwork is the leading global AI-powered visual test automation platform. We empower the world's largest enterprises to adopt, maintain, and scale automation in less than 30 days. Unlike traditional test automation, Leapwork is as easy and intuitive to use as assembling Lego blocks, even for the most complex test automation cases. This is why we are used by hundreds of global enterprises across all industries, from banks and insurance companies to life sciences, government, and aerospace. 

Job summary: The Chief of Staff will play a critical role in supporting the CEO and the Executive Leadership Team (ELT) in shaping and executing Leapwork’s strategy. This position will be responsible for ensuring cross-functional alignment, driving strategic initiatives, and enabling effective decision-making across the organization. You will act as a trusted advisor to the CEO, working closely with all ELT members to coordinate efforts that push Leapwork towards its long-term goals. 

Key Responsibilities: 

1. Strategic planning & execution: 

• Partner with the CEO and ELT to design and execute the long-term strategy. 

• Assist in setting quarterly and annual objectives, ensuring they are aligned with Leapwork’s overarching goals. 

• Coordinate strategic planning sessions, including ELT meetings and offsites, and translate key decisions into actionable plans. 

2. CEO Advisory: 

• Serve as a key advisor to the CEO, offering insights and perspectives on key business decisions. 

• Act as a sounding board for new ideas, initiatives, and approaches to strategic opportunities. 

• Collaborate with Leapwork leadership on preparing for Board meetings.  

3. Cross-functional leadership: 

• Design and manage strategic cross-functional initiatives such as launching new products or go-to-market offerings. 

• Facilitate alignment across departments to ensure smooth execution of strategic projects and corporate objectives. 

• Act as a liaison between the CEO and the broader organization, ensuring clear communication and dissemination of key information. 

• Design and implement processes to ensure knowledge sharing between departments, fostering organizational alignment. 

4. Operational excellence: 

• Track progress on the strategy and key initiatives, ensuring accountability and timely delivery of results. 

• Support the creation of dashboards, reports, and insights to help the CEO and ELT stay informed and make data-driven decisions. 

• Prepare, facilitate, and follow up on meetings, including ELT meetings, senior leadership meetings, and offsites. 

Skills and Qualifications: 

• Proven experience in a fast-paced dynamic environment from management consulting, strategy functions or other Chief of Staff roles. 

• Strong organizational skills with a keen ability to manage multiple priorities and complex projects. 

• Exceptional communication skills, with the ability to distill and disseminate information across all levels of the organization. 

• Strategic thinker with a track record of working with C-suite executives and managing cross-functional initiatives. 

• Experience working in SaaS, technology, or a related industry is a plus. 

• Willingness to be based in Boston and travel as necessary to support company initiatives. 

• Fit with Leapworks cultural principles of customer-centric mindset, leading from the front, getting it done, building excellence, and respecting differences.  

Why Leapwork? 

We are on an exciting journey of global growth – and this is your chance to get onboard and an opportunity to lead and shape digital transformation initiatives in a forward-thinking company, working with and learning from a talented and passionate team committed to innovation and excellence

By joining our team, you’ll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. We work hard, but have fun while doing it – and we believe that collaboration, social activities and celebration are keys to success.

Our Leapwork principles:

Our five key principles capture the essence of what it means to be a part of our world-class team! They are integral to how we approach our work and one another, and they serve as a roadmap to our continued growth, development, achievements, and success.

• Customer first; We listen to our customers, understand their pain points and focus on what matters to them.
• Lead from the front; Leading means guiding others towards the solutions to our challenges.
• Get it done; We make commitments, follow through and deliver work we’re proud of.
• Build excellence; We do our best work every day, holding ourselves and others to the highest standards.
• Respectfully different; We treat each other with respect, always. We’re different, not indifferent.