NHS Sales Lead

About Koa Health
Koa Health is a fast-growing company focused on delivering innovative digital mental health solutions to healthcare providers.  Having licensed four evidence-based digital enabler for therapy (DET) products from Oxford University in December 2023, we are now working with NHS services to address critical mental health needs.  Our goal is to leverage the most evidenced digital technology to help enhance patient care, open access to child and adolescent mental health services as well as NHS Talking Therapy services, and support clinicians.

Why this position now?
Building on successful sales to more than twenty NHS services to date in 2024, we seek to continue to expand our partnerships.  We are recruiting a dedicated NHS Sales Lead to drive new business development.  This role is essential in building and expanding our presence in the UK healthcare market, and driving the next phase of our growth.

The NHS Sales Lead will be responsible for driving growth within the NHS by building the pipeline of target customers, securing new contracts, managing prospective clients and their successful handoff to Koa’s delivery teams, and thus ensuring that Koa’s digital mental health solutions are deployed widely across NHS services.  This individual will work closely with the CEO and Chief of Staff to identify sales and marketing opportunities, as well the Clinical Director as the Clinical SME with extensive experience in service transformation.  The role requires an in-depth understanding of NHS structures, procurement processes, and the access and quality challenges faced by mental health services. The NHS Sales Lead will be required to develop an in-depth understanding of Koa Heath’s products and services.

Responsibilities:

• Develop and execute sales strategy: Create and implement a sales strategy to expand Koa Health’s presence within NHS services, targeting contracts with NHS Trusts, ICBs, and key healthcare stakeholders.
• Manage key relationships: Build and maintain strong relationships with NHS decision-makers, acting as the main contact for NHS partners, ensuring smooth contract negotiations and execution.
• Work closely with NHS stakeholders: Use your NHS knowledge to navigate procurement pathways, ensuring Koa Health’s solutions align with NHS needs and are included in priority procurement frameworks.
• Lead business development activities: Identify new business opportunities, collaborating with internal teams and Oxford University to align with Koa Health’s goals and NHS requirements.
• Monitor and report progress: Report regularly on sales performance, pipeline (via HubSpot), and market insights, including NHS priorities and competitor activity.
• Collaborate cross-functionally: Work with internal teams (Commercial, Clinical, Product, Delivery, Operations, Legal, Marketing) to ensure smooth implementation and success of Koa Health’s solutions within NHS settings.
• Ensure client success: Support NHS services in adopting Koa Health’s digital solutions and transition them to Koa’s Delivery Team.

Key Objectives:

• Meet and exceed NHS sales targets.
• Build a strong pipeline and close contracts with NHS Trusts and ICBs.
• Lead negotiations and manage the sales cycle from contact to contract execution.
• Maintain relationships with NHS partners, identify upsell opportunities, and ensure satisfaction with Koa Health’s solutions.

Qualifications:

• Proven NHS sales track record.
• In-depth understanding of NHS structures, procurement processes, and mental health service challenges.
• Strong communication, negotiation, and relationship management skills.
• Experience managing complex sales cycles and closing deals with NHS Trusts.
• Ability to work independently and in teams, with strong organisational skills.
• Passion for digital health and mental health innovation.

Desirable:

• Clinical qualifications, such as nursing, clinical psychology/psychology practitioner (e.g. CWP, PWP, EMHP), or Allied Health Professional.
• Experience in NHS or academic settings, particularly in service transformation or innovation deployment.
• Additional qualifications in Public Health or Quality Improvement methodology.

Why Join us?
Koa Health is at the forefront of digital mental health innovation.  As the NHS Sales Lead, you will play a critical role in expanding access to cutting-edge mental health solutions within the NHS, helping patients receive the care they need.  You’ll be part of a dynamic team, working alongside leaders in digital health, and have the opportunity to transform and modernise patient care.

About Koa Health 

Against the backdrop of decades of rising demand, mental health has never been more important.  The Covid pandemic has led to a four-fold increase in mental disorders around the world, impacting individuals, companies, and communities. 

Today, we simply don’t have enough mental health clinicians to meet demand.  Koa Health aims to solve the gap between demand and supply with a unique human-digital hybrid approach, built upon the best digital technology.  Koa’s digital assets deliver the highest quality care, measured through engagement, program completion, patient and clinician satisfaction. Koa technology substantially increases clinician productivity, allowing our precious clinicians to treat more people. 

Having secured a successful and oversubscribed Series A funding totaling €30m (ca.$36M) in October 2020 and additional €20m funding in May 2022, we are currently closing our Series B round of investment, with €12M secured from our existing investors.  You can read more about Koa Health on our website here.  There has never been a more critical time for the work that we’re leading at Koa Health.  And this is where you come in!  

Why Koa Health?

We are at the forefront of innovation in digital health, working on one of today’s hottest topics – mental health.  By working with Koa, you will make a positive impact on the lives of many people.

Aside from the power of our mission, we provide all the support and benefits to make your life at work and outside of work fun and comfortable year-round, such as:

• Competitive rewards package that includes: Food Allowance, Private Health Insurance, Pension Contribution, Life Insurance, Bonus Scheme, and Share Options
• We believe in walking the talk: We are focused on supporting your wellbeing and therefore provide you with a Wellbeing Allowance and Wellbeing Leave, as well as a generous annual leave allocation to help manage both your mental and physical health as you see fit
• Flexibility: We’re hiring your skills and experience, so ask you to use these in the most effective way you can whilst managing your work-life balance in your own way
• An international environment: Our teams, our clients and our collaborators span the US, the UK, Europe, and Asia.  Our breadth of experience offers the opportunity to understand and get involved in healthcare systems worldwide.

An inclusive workplace

We firmly believe that diversity and inclusion should be embedded in the fabric of our organization and we know true progress comes with long-term commitments and actions.  We are building a space where our people feel respected for who they are and are rewarded based on the impact they make to the business. 

Regardless of your personal identifiers, at Koa Health you can be yourself, and feel respected, accepted and supported.  We promote an inclusive culture where people who think and act differently can discover ways to learn from each other.  Promoting diversity, inclusion, and equity must be a company-wide effort.  As a scale-up company, we are creating a safe space that fosters acceptance and invites differences as part of our first steps toward building a resilient and inclusive work environment.