Addetto/a all'assistenza tecnica senior

Keyline Industries, a family-owned business with 2 production plants in Veneto, 9 subsidiaries in 3 continents and more than 200 collaborators, with a centralized R&D hub of 40 people.

Keyline Industries is a leading manufacturer of keys, key cutting machines and transponders. In addition, Keyline Industries is a unique manufacturer of Industrial automated machines for the security industry and home & building automation – through the brands ACS and Allmatic.

Per potenziamento del team assistenza tecnica stiamo cercando una figura che, riportando direttamente al responsabile, si occuperà delle seguenti attività: 

• Identificare i guasti ed effettuare le riparazioni delle macchine duplicatrici
• Fornire assistenza telefonica e tramite web ai clienti
• Gestire i ticket

Requisiti:

• Diploma in ambito tecnico
• Almeno 5 anni di esperienza come addetto all’assistenza tecnica
• Manualità con gli strumenti da banco
• Conoscenza del funzionamento di sistemi per la gestione di ticket

Keyline Industries provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Keyline Industries complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.