Partner Success Manager

About Kambi

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world’s leading sports betting experiences, together with our partners.

Partner Success Manager 

The Team:  

The Partner Manager is part of the Partner Success Department, whose main responsibilities are to make sure that Kambi’s partners are getting an excellent service and support our partner’ growth in a consultative manner. 

This is an opportunity to join a market leader in the sports betting industry within the commercial function. The successful individual will benefit from extensive training, exposure to global businesses and a clear career path. This role is external facing and you will also get exposure to many areas of Partner Management in Kambi from product, stakeholder management and other areas of the business. 

Role Overview:

The Partner Manager serves as the primary point of contact for Kambi’s Operator partners, driving strategic alignment and delivering on partner objectives. This role requires a deep understanding of the partner’s business, the ability to liaise effectively across internal teams, and the capability to influence and manage senior-level stakeholder relationships. The Partner Manager plays a critical role in commercial discussions, contract interpretation, and renewals, ensuring both partner satisfaction and Kambi’s long-term business goals are met.

As a Partner Manager, your Key Responsibilities will be:  

• Serve as the primary liaison between Kambi and operator partners, building and maintaining strong relationships across all levels, including C-suite executives.
• Develop a deep understanding of each partner’s business model, strategy, and objectives, and proactively identify opportunities for Kambi to support and enhance their operations.
• Collaborate with internal stakeholders (Product, Trading, Commercial, Ops etc.) to deliver solutions tailored to partner needs, including new tools, features, or operational support.
• Drive commercial discussions, including contract interpretation, renewals, and identifying opportunities to expand Kambi’s footprint within the partner’s business.
• Monitor partner performance and provide strategic insights and recommendations, leveraging financial and operational data.
• Represent Kambi externally at strategic meetings, events, and regular business reviews.
• Act as a strategic advisor to partners, helping them optimize their sportsbook offerings and maximize revenue potential.
• Coordinate cross-functional efforts internally to ensure timely delivery of partner commitments and escalate issues as needed.

Qualifications / Skills:

• Proven experience managing high-value B2B relationships, preferably within the gaming, sports betting, or SaaS industries.
• Strong commercial acumen, with experience in contract interpretation, renewals, and revenue growth initiatives.
• Excellent communication and presentation skills, capable of engaging with C-suite executives.
• Strategic thinker with the ability to translate partner objectives into actionable plans across multiple internal teams.
• Data-driven mindset, with experience using operational or financial reports to inform decisions and recommendations.
• Collaborative, proactive, and able to navigate complex organizational structures to deliver results.

Let’s talk about what’s in it for you?     

• A supportive and collaborative team 
• Learning and development opportunities 

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Kambi's ongoing commitment to Diversity and Inclusion in the workplace

If you require any reasonable adjustment during the recruitment process, please notify your recruiter, who will assist you however they can. Diversity and inclusion is at the heart of who we are and who we aim to be. While we are proud of the positive and inclusive company culture we have created, we know we can do so much more. Kambi constantly evolves its Diversity and Inclusion strategy to ensure it becomes an even more inclusive and positive place to work, with the core management team reaffirming its commitment to delivering on employee feedback.

Creating an inclusive environment

We believe Kambi's greatest strength is the collective talent of our employees. Kambi is committed to ensuring we create an inclusive work environment where everyone can feel valued, thrive and achieve their potential, regardless of who they are or what their background is. We know that it is only by having a balance of different voices, values and opinions that Kambi is able to be the market leader it is today.

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