Senior MC Dynamics Engineer

We are looking for a Senior MC Dynamics Engineer to join our engineering team and take charge of developing and evolving our Microsoft Dynamics 365 CRM system. In this role, you will work closely with cross-functional business units to translate their needs into reliable, efficient, and scalable CRM solutions. Your contributions will directly impact the company’s operational efficiency by automating key business processes and empowering departments through tailored tools and systems.

Responsibilities

• Design, develop, and implement CRM solutions using Microsoft Dynamics 365 (Sales, Customer Support, Marketing) that address specific business needs
• Maintain, optimize, and continuously improve the functionality and performance of the current CRM setup
• Provide technical support and troubleshoot issues in production environments to ensure high system reliability
• Collaborate with business stakeholders to understand requirements, propose solutions, and translate them into technical tasks
• Create and maintain technical documentation to support knowledge sharing and future development

Requirements

• At least 3 years of hands-on experience with Microsoft Dynamics 365, specifically in Sales, Customer Support, and Marketing modules
• Strong proficiency in C# programming language, with the ability to write robust and maintainable code
• Solid understanding of relational databases and hands-on experience writing and optimizing SQL
• Proven experience in delivering business-critical features on time in a collaborative and structured team environment
• Ability to communicate clearly with both technical and non-technical stakeholders
• Intermediate English proficiency

Will Be a Plus

• Have experience configuring and customisation of existing on-premise setup for specific business needs

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education and English learning budget
• Wellness budget (gym membership, sports gear and related expenses)