System Administrator

• Perform system and application updates
• Handle incoming service requests and incidents efficiently by categorizing, prioritizing, and resolving them based on urgency and business impact. Maintain clear communication and follow up on ticket progress.
• Assist end-users by troubleshooting technical problems, providing guidance, and ensuring a smooth IT experience. Document resolutions and contribute to knowledge bases for future reference.
• Assess hardware and software needs, coordinate procurement processes, and manage inventory. Perform regular audits to ensure compliance with security policies, licensing agreements, and industry standards.
• Hardware management, including procurement, service center coordination, selection, and maintenance
• Wi-Fi access point configuration and troubleshooting
• Full office IT infrastructure support, including access control systems

• At least 1,5-2 years of experience as a System Administrator or a similar role
• Proficiency in MacOS, Linux, or Windows operating systems
• Familiarity with Mattermost, Slack, or other communication tools
• Experience with backup systems and network diagnostic programs
• Knowledge of antivirus software and mail software
• Understanding of network security concepts
• Experience in configuring firewalls and setting up VPNs
• Familiarity with intrusion detection systems
• Intermediate English proficiency (B1) in speaking and writing

We offer

• 16 paid vacation days per year 
• 14 paid sick leave days per year 
• 11 days Public holidays
• Medical insurance 
• Dental expenses reimbursement 
• Parking and commuting reimbursement 
• Professional education budget 
• Language learning budget 
• Wellness budget (gym membership, sports gear and related expenses)
• Extensive relocation package for you and your family