Key Account Manager Clients (Vietnam)

Responsibilities

• Serve as the primary point of contact for assigned clients addressing their needs with the highest priority
• Handle client requests efficiently and keep clients informed about company activities events and opportunities
• Build and expand a portfolio of clients by acquiring new clients and growing relationships with existing ones
• Strategically contact inactive clients to re-engage and convert them into active clients
• Develop an in-depth understanding of the industry market trends and competitive landscape
• Understand each client's unique business activities needs and goals to provide tailored solutions
• Assist clients in increasing their Lifetime Value (LTV) and achieving new milestones of success
• Identify and qualify potential clients guiding them through the onboarding process to meet company standards
• Achieve and strive to exceed KPI targets set by management
• Continuously seek opportunities to deliver outstanding results and exceed client expectations
• Develop and maintain a deep understanding of the company's products and services
• Commit to ongoing learning to enhance industry knowledge personal skills and professional expertise

Requirements

• At least 2 years of experience in Business Development, preferably within the financial services industry
• Exceptional interpersonal and communication skills, with the ability to engage effectively across all organizational levels and with diverse client profiles, including retail and institutional clients
• Strategic vision for Business Development with a holistic approach to market opportunities
• Demonstrated success in proactive sales and business development, with a proven track record of achieving results
• High ethical standards, integrity, and dependability in professional conduct
• Adaptability to work in a dynamic, fast-paced, multilingual, and global environment
• Strong team player with the ability to collaborate across functions and build alignment within the organization
• Proficient in English and Vietnamese

We offer

• 15 paid vacation days per year
• 10 paid sick leave days per year
• 10 days for floating public holidays
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)