Client Relationship Specialist (Acquisition)
Cyprus
Responsibilities
- Identifying leads’ needs to make more new activations
 - Brief product/service walkthrough and presentation to potential customers based on their needs
 - Working with objections, prevented to get started and express helping on how to start trading to secure a successful activation
 - Securing a commitment from the customer to begin using our products or services
 - Keeping track of customer interactions and updating the company’s customer relationship management (CRM) system with relevant information
 - Receiving training on the company’s products, services, and processes skills outside of work (e.g reading books, useful blogs)
 - Reaching KPI targets set by the manager. Desire to exceed targets
 
Requirements
- 1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plus
 - Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development
 - Understanding of local characteristics for countries in MENA region
 - Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients
 - High level of integrity and dependability
 - Ability to work in a high-pressure and fast-moving global and multi-language environment
 - Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus
 - Fluent proficiency in English and Arabic
 
Will be a plus
- Additional languages: Kurdish, Turkish, Farsi
 
We offer
- 21 paid vacation days per year10 paid sick leave days per year
 - Public holidays according to the Cyprus Public holiday list
 - Medical insurance
 - Extensive relocation package
 - Professional education budget
 - Language learning budget
 - Wellness budget (gym membership, sports gear and related expenses)
 
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