Client Relationship Specialist (Vietnam)

Join our team at JustMarkets as a Client Relations Specialist! In this role, you'll connect with potential customers, help them understand our products, and guide them to get started. If you’re great at communicating, have experience in sales, and want to be part of a fast-growing company, we’d love to hear from you.

Responsibilities

• Identify and understand potential customers' needs to help turn them into active users
• Provide clear and concise presentations of our products and services, tailored to the customer's needs, address customer concerns 
• Keep accurate records of customer interactions in our CRM system
• Work towards achieving targets and contributing to the team's success
• Receiving training on the company's products, services, and processes

Requirements

• Strong communication skills, able to interact effectively with different types of customers
• Proven experience in sales, with a track record of meeting or exceeding targets
• Integrity and reliability, with the ability to work well under pressure
• Familiarity with CRM software, MS Office, and Google Workspace
• Problem-solving skills and the ability to handle customer issues effectively
• Proficient in English and Vietnamese

We offer

• Working for a dynamically growing company
• Competitive compensation
• 15 paid vacation days per year
• 10 paid sick leave days per year
• 10 days for floating public holidays
• Remote work
• Budget for professional development and language learning
• Budget for healthcare related expenses