VAS (Value-Added Services) Manager - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

The VAS Manager is responsible for driving monetization growth via Sponsored Products and other value-added services across the Marketplace seller base. Leading a team of three outbound agents, the VAS Manager activates commercial battles, increases seller advertising spend, and ensures strong revenue contribution and key KPI improvement from sponsored solutions.

What you will be doing

• Lead, coach, and develop a team of 3 outbound agents, setting spend growth and revenue targets, monitoring performance, and ensuring high-quality sales pitches.
• Define and execute strategies to grow Sponsored Products adoption and seller advertising spend, proactively managing campaigns and aligning with commercial priorities.
• Track and analyze key performance metrics (spend growth, adoption rate, ROI, conversion rate), provide regular reporting, and recommend/implement data-driven optimizations.

What we are looking for

• Bachelor’s degree (Bac +3) in Business, Marketing, Management, or equivalent.
• Proven experience in monetization, advertising sales, or commercial roles, with prior telesales/outbound team management; e-commerce/marketplace experience is a strong plus.
• Strong sales, negotiation, analytical, and leadership skills; proficiency in Excel, Word, PowerPoint.
• Fluent in Arabic and French; English is a strong “plus”.
• Commercially driven, persuasive communicator, and able to manage ambitious targets under pressure.

We aim to provide a comprehensive assessment while respecting your time and investment in the process. Having said that, we would also like to give you full visibility into the recruitment process, which will consist of two main stages:

1. HR Meeting
2. Business Meeting #1 with your potential manager

The deadline for submitting your application is March 13th, 2026. Please make sure you comply with this; otherwise, you risk your application not being considered.