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3PL Senior Associate - Jumia (Full Time)
Nigeria
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
We are seeking a detail-oriented 3PL Senior Associate to manage and optimize our third-party logistics partner network. This role is critical to ensuring seamless delivery operations, maintaining high service standards, and expanding our logistics capabilities.
What you will be doing:
- Monitor daily operations of 3PL partners and ensure full compliance with service level agreements and operational standards
- Prepare and deliver daily, weekly, and monthly performance reports to management
- Identify, prospect, and onboard new 3PL partners for Door-to-Door (D2D) and Pickup Station (PUS) networks
- Track partner performance metrics, gather feedback, and implement action plans to resolve operational issues
- Support the onboarding and training of new 3PL partners to ensure successful integration
What we are looking for:
- 2-3 years of experience in logistics, supply chain, or distribution operations (manufacturing, production, or e-commerce environment preferred)
- Strong understanding of transportation logistics network management and customer service processes
- Highly goal-driven with excellent project management skills and ability to thrive in fast-paced environments
- Proficiency in Microsoft Excel; working knowledge of Six Sigma and Lean methodologies is a plus
- Experience managing complex multi-partner networks
- Excellent communication, presentation, and stakeholder management skills
- Ability to collaborate effectively with diverse teams and adapt to changing priorities
- Deadline for applications: 11-02-2026
- Round of Interviews:
1. Technical Meeting with your potential manager
2. Technical Meeting with your potential functional manager
3. HR Meeting with our Talent Acquisition team
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