Business Development & Partnership Head - Group - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

As a Business Development Head, you will be responsible for identifying, negotiating, and securing high-impact partnerships while ensuring effective operational execution through cross-functional alignment. This role is not limited to deal-making but extends into the operational enablement of each partnership through clear SOP definition, stakeholder coordination, and end-to-end follow-through to drive sustainable revenue growth.

What you will be doing

Strategic Opportunity Development & Business Growth

• Identify and assess high-impact business opportunities, including new strategic partnerships, market expansions, and innovative growth areas aligned with Jumia’s commercial priorities.
• Conduct in-depth market research and competitive analysis to inform opportunity evaluation and prioritization, driving decisions based on data and market trends.
• Build and manage a robust pipeline of potential partners, ensuring alignment with business objectives, category strategy, and revenue diversification.

Commercial Negotiation & Contract Management

• Lead the negotiation processes with partners, securing favorable terms regarding commercial models, pricing, margins, and execution timelines.
• Collaborate closely with internal stakeholders (Commercial, Finance, Legal) to align on partnership parameters, ensuring financial models, margins, and contractual terms are accurate.
• Translate commercial agreements into clear, actionable SOPs to ensure smooth execution and internal compliance across teams.
• Define partnership models in collaboration with the commercial team, ensuring they are aligned with the strategic goals and operational requirements.

Operational Execution & Follow-up

• Own the end-to-end operational onboarding of new partners, from deal closure to go-live, ensuring all systems, processes, and timelines are properly defined and managed.
• Develop and enforce clear SOPs to guide internal execution, ensuring that all teams (e.g., pricing, supply chain, finance) understand their roles and responsibilities.
• Monitor activation progress, troubleshoot any bottlenecks or issues, and ensure that service level agreements (SLAs) and internal timelines are adhered to.
• Ensure effective stock planning and availability for international importation, aligning with logistics, fulfillment, and finance teams.

Cross-functional Leadership & Coordination

• Act as the central point of coordination across commercial, legal, operations, finance, and tech teams to ensure aligned execution and timely delivery of partnership goals.
• Maintain daily communication with partners to understand their needs, address challenges, and ensure their success with Jumia.
• Analyze and report on partnership performance, including GMV contribution, profitability, and partner activity levels, with a focus on driving continuous improvement.
• Proactively identify and implement growth opportunities within existing partnerships, maintaining and growing long-term relationships for sustained business success.

Reporting & Performance Tracking

• Regularly report on the status of the partnership pipeline, key performance indicators (KPIs), and outcomes to leadership, providing actionable insights and recommendations.
• Monitor and track revenue expected from each project, adjusting strategies as needed to ensure profitability and efficiency.
• Create new SKUs and ensure they are accurately listed in Jumia’s system, collaborating with content teams to ensure accurate representation of partner products.

Please see the key details below:

1. Application Deadline: 29-08-2025
2. Interview Process: A. HR Screening; B. Technical interview with your direct manager & functional lead.