Logistics operations Manager - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

What you will be doing:

• Inbound Process and Team Management:
  Compliance management in line with inbound volume projection and schedule
  Liaise with appropriate departments (commercial team, vendor management team,
  and finance department) on prioritization and reconciliation of items be inbounded
  Ensure quality checks and enforce proper packaging guidelines on all items to be
  inbounded
• Inventory Process and Team Management:
  Performance management – ensuring out of stock is within monthly target, regular
  cycle count is carried out and reported
  Continuous storage capacity assessment and management
  Improve picking efficiency by enforcing standardization of SKUs storage
  Ensure all items from inbound, order processing and aftersales are put-away into
  location within defined SLAs
  Organize quarterly cycle count with finance and external auditors
  Organize offline sales for defective and defective damaged items
  Advise commercial teams on aged and slow-moving SKUs to be discounted and sold
  online
• Outbound Process and Team Management:
  Manage the outbound process including Pick, Sorting, Pack Ship of Jumia Express
  orders within SLA
  Capacity planning in line with weekly volume projection and schedule
  Responsible for managing the projection, utilization and storage of packaging
  materials
  Responsible for the management of daily order transactions and ensure smooth
  operations amongst related departments i.e. inbound, inventory, order processing,
  Network
  Performance management including benchmarking with other countries, appraisals,
  and team coaching
• Cost Reduction:
  Continuously find innovative ways to reduce costs across all warehouse operations
  Reduction of loss due to theft and damaged items
  Improve efficient usage of work tools and materials handling
  ● Team and Process Management
  Capacity planning, team allocation and monitoring of tasks and duties
  Performance management including appraisals and team coaching
  Regular 5S audits/spot checks to ensure the quality of process and provide clear and
  visible feedback on findings
  Continuous process improvement is driven by suggestions on systems
  improvements
  Escalate issues to senior management within an appropriate time frame and provide
  head of fulfillment with the end of day/shift handover information

What we are looking for

● Degree (Business Administration, Logistics/ Supply chain, Economics, Engineering)
● Advanced Excel to create macros, pivot tables, VLOOKUPS, analytical capabilities and work
books
● Minimum of 5 years FMCG, or warehouse management experience
● Relevant professional certification in Logistics or supply chain management will be an added
advantage
● English proficiency

We aim to provide a comprehensive assessment while respecting your time and investment in the process. Having said that, we would also like to give you full visibility into the recruitment process, which will consist of two main stages:

1. HR Meeting
2. Business Meeting #1 
3. Business Meeting #2 

The deadline for submitting your application is the 25th of June, 2025. Please make sure you comply with this, otherwise, you risk your application not being considered.

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