Key Account Manager - Jumia Global - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

What you will be doing:

• Taking an active role in the execution of Jumia Global’s Commercial strategy.
• Utilizing data to get insights on what categories and products should be pushed with an eye on trends and seasonality
• Building analysis to ensure smart reporting on the performance across all JG categories leading to action-oriented recommendations including:
  ○ Building stock forecasts
  ○ Building detailed monthly projections and allocations at category level.
• Monitoring daily performance to achieve present targets and objectives.
• Owning the merchandising for Jumia Global from A-Z, with a strong eye for details - you decide what your customers see
• Working with the China team to ensure the right products are sent to Kenya and that we have strong pricing
• Driving the optimization of JG Conversion Rate and key onsite KPIs 
• Understanding the market, vendors, and customers to bring valuable insights and convictions to support your data driven commercial recommendations.
•  Working seamlessly with all departments (Commercial, Marketing, Onsite, Operations, Crossborder), enabling decision making, problem solving and ensuring laser focus
• Prepare and present detailed performance reports to management, highlighting key metrics, achievements, and improvement areas.

What we are looking for:

• Graduate of accredited top Universities
• Enjoying data crunching and at ease with large data sets and multiple sources of info
• Enjoying working with multi-stakeholders
• Proficiency in MS Office and Google tools
• Familiar with relationship management tools
• Strong commercial & analytical skills
• Great capacity to handle high stake negotiations
• Strong inter-personal skills: Convince the people and your team that you are making the right decisions  
• Great ability to work in a fast paced and competitive environment
• Flawless English communication

Deadline for applications: 09-06-2025

Rounds of Interviews:

• HR Screening
• Technical Meeting with potential manager
• Technical Meeting with functional manager