Chief Executive Officer - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries.   The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

As a Country CEO you will be responsible for leading the company to success and have direct oversight of all ecommerce operations in your Country. You will be in charge of ensuring great execution of customer and vendor experience processes, participating in their refinement through the collection of detailed customer/ vendor feedback and leading country related specific projects to reach those objectives.

What you will be doing:

• Develop and steer the execution of the long- term business plan for your country, with a view for accelerated performance, growth and operational efficiency across our core verticals. Work closely with your teams to ensure flawless execution.
• Grow and elevate brand equity and our value proposition through unparalleled end to end customer experience and embedding top-notch, relevant marketing strategies across the country
• Fully own the Country P&L with a detailed focus on financial performance and long-term risk management
• Develop strategic development plans to drive the growth of emerging verticals 
• Maintain strong relations and partnerships with the wider ecosystem: brands, vendors, logistics partners and regulatory bodies
• Lead and coach the next generation of leaders to inculcate the next phase of a high-performance culture that drives scale, impact and opportunity across Jumia on your perimeter

What we are looking for:

• Strong leadership skills with a track record of driving team performance and achieving results in challenging environments.
• Demonstrated ability to develop and execute strategic plans that align with company goals and drive operational efficiency.
• Experience in enhancing customer experience and brand value through innovative and strategic initiatives.
• Financial literacy with an understanding of P&L management and risk assessment.
• Proven ability to build and maintain effective relationships with key stakeholders, including vendors and partners.
• Commitment to developing talent and fostering a culture of high performance and continuous improvement.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

Deadline for applications : 20/05/2025

Round of interviews:

1. Technical meeting with incumbent
2. Technical/HR meeting with CHRO
3. Technical meeting with your potential manager