Inbound Team Lead - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

What you will be doing:

• Supervise and lead a team of inbound operators, providing guidance, support, and coaching to ensure efficient and accurate receipt, inspection, and storage of incoming goods and materials.
• Oversee the receiving process for incoming shipments, including verifying quantities, inspecting items for damage or discrepancies, and recording information accurately in inventory systems.
• Coordinate with cross-functional teams, including Purchasing, Inventory Management, and Operations, to prioritize receiving activities, resolve discrepancies, and process returns in a timely manner.
• Assign tasks and responsibilities to team members, ensuring equitable distribution of workload and adherence to standard operating procedures (SOPs) and safety guidelines.
• Train new team members on inbound processes, equipment operation, and safety procedures, ensuring they have the knowledge and skills required to perform their duties effectively.
• Monitor workflow and productivity levels within the inbound area, identifying opportunities for improvement and implementing measures to optimize performance and efficiency.
• Conduct regular inspections of inbound areas and equipment, ensuring compliance with safety standards, cleanliness, and organization, and addressing any maintenance issues or safety hazards promptly.
• Provide regular feedback and performance evaluations to team members, recognizing achievements, addressing performance issues, and identifying opportunities for development and growth.
• Foster a positive and collaborative work environment within the team, promoting open communication, teamwork, and accountability for results.
• Assist in maintaining accurate inventory records and documentation, reconciling inventory discrepancies, and conducting cycle counts and physical inventories as needed.

What we are looking for:

• High school diploma or equivalent; additional education or training in warehouse management, logistics, or a related field is a plus.
•  years of experience in warehouse operations, inbound receiving, or a related field, with demonstrated leadership and supervisory skills.
• Strong knowledge of inbound receiving processes, including receiving, inspection, and inventory management, preferably in a fast-paced distribution or fulfillment center environment.
• Excellent communication and interpersonal skills, with the ability to effectively interact with team members, management, and stakeholders at all levels of the organization.
• Strong organizational and time management skills, with the ability to prioritize tasks, delegate responsibilities, and meet deadlines in a fast-paced environment.
• Ability to operate material handling equipment such as forklifts, pallet jacks, and hand trucks safely and efficiently; certification or training in equipment operation is a plus.
• Proficiency in using warehouse management systems (WMS) and other technology tools for inventory management and reporting.
• Flexibility to work variable shifts, including evenings, weekends, and holidays, as needed to support operational needs.

 

Kindly make your application by 31st April 2025

Interview stages 

• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager