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3PL Manager (Expansion and Billing) - Jumia (Full - Time)

Nigeria

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

  • Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
  • Apply with your Jumia e-mail.

The 3PL Manager will support the Third-Party Logistics (3PL) management including performance management and negotiations process. 

What you will be doing

  • Oversee day-to-day operations of Jumia’s largest Inbound 3PL.
  • Identify and define the critical capabilities needed to support Jumia’s Supply Chain strategies. Think strategically and provide input in the requirements and design process.
  • Audit charge backs related to Performance Team cartons.
  • Develop process improvements to mitigate charge backs related to Performance Team Cartons.
  • Update performance metrics and continually report progress to goal.
  • Manage monthly/quarterly business reviews for Jumia’s 3PL partners.
  • Audit 3PL billing to ensure accuracy.
  • Drive a broad Business Continuity and Sustainability strategy.
  • Roll out new lean process improvements at Jumia’s 3PL facilities
  • Develop and executes an annual budget, including expense tracking and forecasting for distribution planning, cost controls, and revenue achievement according to productivity objectives for operational efficiency.
  • Develop tracking and improvement strategies around Key Performance indicators such as on-time fulfillment, labor cost productivity per hour/unit/case, incident and safety rates, and inventory accuracy. Communicates these metrics to supply chain partners on a regular/set basis.
  • Partner effectively with key stakeholders internally/externally to achieve maximum levels of productivity, ensuring that the business benefits from the lowest possible cost and best value.
  • Ensure facility compliance with governmental and/ or other regulatory laws as communicated and directed by corporate leadership.
  • Perform staff management of 3PL partner including training, performance evaluation, development and accountability. 
  • Work with key stakeholder’s vital transportation services

What we are looking for

  • Bachelor's or advanced degree in supply chain discipline or related experience.
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  • Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.
  • Minimum 5 years-total experience in Supply Chain, Warehouse Operations, Program Management, Management Consulting, Strategy, or a related field. (preferably in a high-volume environment)
  • Additional expertise in supply chain management (Distribution Center/ Warehouse Management Planning, Inbound Transportation, Goods/ Inventory Flow Planning, or, Supply Chain Strategy/ Innovations, Supply Chain Analytics) is a plus
  • Demonstrated success in cross-functional, global project/program execution.
  • Familiarity and utilization of WBS for driving productivity and processes
  • Leadership Identity to lead and influence others.
  • Innovation Mindset & Strategic Enterprise Thinking.
  • Proven ability to navigate complex organizational structures.
  • Experience in aligning cross-cultural, cross-functional, and virtual teams.
  • Strong relationship-building skills; ability to create trust among those with diverse personal styles.
  • Solid presenter and group facilitator.
  • Exceptional listening skills, excellent
  • written skills and high-profile communication/storytelling skills.
  • High tolerance for ambiguity, self-directed and comfortable working in ambiguous environments
  • Project and Program Management acumen,
  • Literacy in Lean Thinking a plus.

 

  • Deadline for applications: 14-04-2025
  • Round of Interviews:
    1. Technical Meeting with your potential manager
    2. Technical Meeting with your potential functional manager
    3. HR Meeting with our Talent Acquisition team

 

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