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Logistics Operations Manager - Jumia (Full - Time)

Nigeria

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

  • Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
  • Apply with your Jumia e-mail.

The Logistics Manager will oversee material handling, transportation, delivery, and return collections. They will prepare worker schedules and ensure that distribution, delivery, and last-mile workers adhere to safety regulations.

What you will be doing

  • Managing day to day operations
  • Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
  • Finding creative and innovative ways to offer a better customer experience
  • Fully understanding our information system and working with our IT team to roll our new developments
  • Working closely with the Jumia Services central team to share and implement global best practices
  • Managing relationships with clients and partners (Third party logistics partners)
  • Responsible of the logistics P&L
  • Responsible to meet the logistics targets and KPIs including quality of customer experience.

What we are looking for

  • A completed master’s degree from an accredited university; Degree in Engineering, Operations, Supply Chain or MBA preferred
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  • Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.
  • 10 years with 2+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking
  • Ability to lead large teams
  • Experience with process design and improvement
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
  • Strong analytical skills
  • Pro-active attitude, entrepreneur, able to work both independently and within a team.
  • Hardworking, result-oriented, methodical and very structured

 

  • Deadline for applications: 08-04-2025
  • Round of Interviews:
    1. Technical Meeting with your potential manager
    2. Technical Meeting with your potential functional manager
    3. HR Meeting with our Talent Acquisition team

 

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