VAS (Value-Added Services) Manager - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

The VAS Manager is responsible for driving monetization growth via Sponsored Products and other value-added services across the Marketplace seller base. Leading a team of three outbound agents, the VAS Manager activates commercial battles, increases seller advertising spend, and ensures strong revenue contribution and key KPI improvement from sponsored solutions.

What you will be doing

• Lead, coach, and develop a team of 3 outbound agents, setting spend growth and revenue targets, monitoring performance, and ensuring high-quality sales pitches.
• Define and execute strategies to grow Sponsored Products adoption and seller advertising spend, proactively managing campaigns and aligning with commercial priorities.
• Track and analyze key performance metrics (spend growth, adoption rate, ROI, conversion rate), provide regular reporting, and recommend/implement data-driven optimizations.

What we are looking for

• Bachelor’s degree (Bac +3) in Business, Marketing, Management, or equivalent.
• Proven experience in monetization, advertising sales, or commercial roles, with prior telesales/outbound team management; e-commerce/marketplace experience is a strong plus.
• Strong sales, negotiation, analytical, and leadership skills; proficiency in Excel, Word, PowerPoint.
• Fluent in Arabic and French; English is a strong “plus”.
• Commercially driven, persuasive communicator, and able to manage ambitious targets under pressure.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders