Key Account Manager - Advertising - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing:

• Act as the main point of contact for a portfolio of key clients and for internal KAM teams on all Jumia Advertising Services matters.
• Build and maintain strong commercial relationships with clients to drive recurring, growing and sustainable business.
• Manage the full sales cycle: brief intake and qualification, media recommendation, pitch, negotiation, closing, execution follow-up and reporting.
• Lead media strategy for your accounts: define objectives, plan multi-channel campaigns, recommend formats and allocate budgets accordingly.
• Work closely with internal teams (Ad Ops, design, data, commercial) to ensure seamless campaign execution and KPI delivery.
• Optimize campaigns on a daily basis and provide proactive client servicing through regular check-ins, insights, performance reviews and strategic recommendations.
• Identify upsell and cross-sell opportunities to expand account value.
• Monitor performance, market trends and competitor activity to continuously propose relevant improvements and innovative solutions to clients.

What we are looking for:

• Bachelor’s or Master’s degree in Marketing, Business, Advertising or a related field.
• Minimum 4 years of experience in digital advertising in a sales or client-facing role: media agency, ad network, publisher, retail media platform or advertiser side.
• Strong hands-on experience managing online marketing campaigns: display, performance, retail media, social… with solid understanding of KPIs and budget management.
• Comfortable working with data, dashboards and large datasets.
• Strong client management skills, with the ability to coordinate multiple stakeholders and priorities at once.
• Commercial mindset with proven ability to negotiate, persuade and close deals.
• Sensitivity to brand identity and content quality.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders