
First Mile Hub Team Lead - Jumia (Full time)
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing:
- Efficient management of your workforce:
- Administrative management of its agency
- Safe monitoring and agency work
- Training and integration of new officers
- Flexibility and adaptability.
- Implementation and monitoring of new project/ operational process
- Management of the associated operational hub and compliance with SLAs
- Management and management of teams and logistics equipment
- Package Search
- Shipping and delivery of packages to logistics partners
What we are looking for:
- 2 years experience in a similar position
- Microsoft office package domain
- Taste for information systems
- Able to work in a demanding work environment
- Leadership and management skills
- Pedagogy and support for teams
- Strong relay between officers and management
- Excellent interpersonal & listening skills, diplomacy
- Ability to lead projects
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
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