HR National Service Personnel - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

We are looking for a motivated and detail-oriented National Service Personnel to join our Human Resources team as an HR Intern. This role offers a hands-on opportunity to learn and support all aspects of Human Resources, from recruitment and onboarding to employee engagement and HR administration. If you are passionate about people, eager to learn, and ready to kickstart your HR career, we’d love to meet you!

 

What you will be doing:

• Maintain and update HR records and databases with accuracy and confidentiality.
• Assist in recruitment activities, including posting job ads, screening CVs, and scheduling interviews.
• Support the onboarding process for new employees, including documentation and orientation.
• Assist in organizing employee engagement activities and internal events.
• Prepare HR reports and presentations as needed.
• Help in managing employee leave records and attendance tracking.
• Participate in HR projects such as policy updates, training sessions, or surveys.
• Handle basic employee inquiries and direct complex issues to the HR team.
• Ensure compliance with HR procedures and company policies in all tasks.

What we are looking for:

 

• About to complete a degree/diploma in Human Resources, Business Administration, or related field
• Eligible for National Service in the 2025/2026 intake cycle
• Strong interest in HR practices and a desire to build a career in Human Resources
• Good communication and interpersonal skills to interact effectively with employees and candidates
• Organized and detail-oriented, able to manage multiple tasks efficiently
• Proficient in Microsoft Office and Google Suite (Word, Excel, PowerPoint)
• Discreet and professional, with the ability to maintain confidentiality
• Proactive and eager to learn, with a positive attitude
• Team player, adaptable, and willing to take initiative on assigned tasks

 

 

 

Deadline for applications: 31-08-2025

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 

 

#LI-Onsite

 

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders