Merchandiser - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

The merchandizer is responsible for the conversion rate of the Jumia’s website. Taking the lead of the product placement, the merchandizer owns the optimisation of the sorting and the boosting of Jumia’s products. The merchandizer ensures the perfect execution of the commercial planning, managing the quality of the content of the promoted products as well as the whole commercial relevancy of the displayed offers.

The merchandizer will be responsible for delivering a world-class customer experience thanks to the right assortment, a perfect online ergonomics, the best prices and the most innovative marketing campaigns.

 

What you will be doing:

• Owning the merchandising of our website, optimizing the placement of our products to deliver on every levels of Jumia's strategy.
• Executing perfectly the commercial campaigns to ensure an engaging, coherent and addictive value proposition for our customers
• Performance tracking at full business, category, brand and Key Account level
• Assist Key Account managers with deep dive and required analysis at vendor level
• Accurate upload and ownership of subsidies
• Monitoring daily performance to achieve present targets and objectives.
• Ensuring the competitiveness of Jumia’s pricing by all means
• Monitoring daily performance to achieve present targets and objectives.
• Rigorously quality checking the content, pricing, placement, categorization of all products to maximize the conversion rate
• Animating on a daily basis Jumia’s commercial offer and performance by updating and optimizing product placement across dedicated pages
• Managing price manual price changes
• Building smart reports to evaluate the impact of the merchandizing efforts
• Working seamlessly with all departments (Commercial, Marketing, Onsite, Operations...), enabling decision making, problem solving and ensuring laser focus execution
• Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives.
• Constantly working toward improving and simplifying our tools, process Constantly working toward improving and simplifying our tools, process

 

What we are looking for:

• Graduate of accredited top Universities
• A significant experience in management consulting, retail or e-commerce would be appreciated
• Minimum of 3 years’ experience in a similar role
• Proficiency in MS Office and Excel (VBA would be a plus
• Ability to analyse large data sets to make strategic decisions
• Extremely rigorous, Detail oriented, Capacity to proof read, double check, triple check the work.
• Very independent with a strong ability to go further than the expectations
• Strong analytical skill
• Fast learner, well organized
• Resistant to stress
• Enjoying working with multi-stakeholders
• Proficiency in MS Office and Google tools
• Strong commercial & analytical skills
• Great capacity to handle high stake negotiations
• Strong inter-personal skills: Convince the people and your team that you are making the right decisions  
• Great ability to work in a fast paced and competitive environment
• As a whole, we expect someone passionate, creative and able to work efficiently. We expect a leader.

 

• Deadline for applications: 15-07-2025
• Rounds of Interviews:
  • HR Screening
  • Technical Meeting with potential manager
  • Technical Meeting with functional manager

This is an office-based role and is only open to candidates who have the right to work in Ghana.

#LI-Onsite

 

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders