Jr. Implementation Associate

 

 

 

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do.

From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).  

If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Location: New York HQ
Reports to: Head of Central Ops

The Jr. Implementation Associate at JOE & THE JUICE supports the execution of new products, tools, and operational initiatives across the business. This role focuses on coordination, tracking, and follow-through, ensuring that implementations—such as product launches and operational updates—are planned, documented, and delivered on time.

This position owns the Central Operations implementation calendar, maintaining visibility across all ongoing and upcoming initiatives. The role works closely with cross-functional stakeholders, including IT, Tech, Marketing, Training, and Operations, to translate initiatives into actionable tasks and ensure progress remains on track.

Key Responsibilities  

Implementation Coordination & Execution

• Support the execution of product launches and operational initiatives from planning through roll-out
• Break initiatives into clear tasks, timelines, and ownership to support effective execution
• Follow up with stakeholders to ensure deliverables are progressing and risks are addressed

Central Ops Calendar Ownership

• Own and maintain the Central Operations implementation calendar
• Ensure all relevant initiatives (product launches, pilots, system updates) are accurately reflected
• Communicate timeline changes, conflicts, or dependencies to relevant stakeholders

IT & Stakeholder Coordination

• Write and submit IT and Tech tickets related to new products, tools, and system updates
• Act as a coordination point between Central Ops, IT, and other departments to clarify requirements and timelines
• Track ticket progress and follow up to ensure timely completion

Cross-Functional Collaboration

• Work with teams including Marketing, Training, People, Concept Development, Tech, and Operations to support implementations
• Ensure required inputs such as training materials, communications, and system updates are identified ahead of launch

Tracking, Documentation & Follow-Up

• Maintain clear documentation of implementation plans, timelines, and ownership
• Support post-launch follow-ups to confirm initiatives were delivered as planned
• Escalate delays, risks, or misalignment to the Head of Central Operations

Key Qualifications

• Strong organizational and coordination skills
• Ability to manage multiple initiatives and deadlines simultaneously
• Clear written and verbal communication skills
• Detail-oriented with strong follow-through
• Interest in operations, implementation, and cross-functional project work
• Experience with project tracking tools, calendars, or ticketing systems is a plus
• Experience in Microsoft Excel & PowerPoint
• Pay Transparency- $28 per hour  

THE BENEFITS

We offer a benefits package that includes:

• 401k
• Medical, dental & vision insurance
• Paid parental leave as well as vacation
• Get your daily Joe fix for less — our Employee Meal Program gives employees exclusive discounts on all Joe & The Juice products
• Our monthly social calendar is packed with great activities such as running club, Friday Lunch. Friday bars

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

NOTICE OF NON-DISCRIMINATION POLICY

https://tinyurl.com/joejuicenotice]

 

 

 

 

ABOUT JOE & THE JUICE

Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. 

We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.  

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.