Senior People Engagement & Retention Associate

 

INTERNAL OPPORTUNITIES WITHIN JOE

This is your next move. You're already part of JOE. You know the culture, the pace, and what it takes.

Now here's a chance to grow into something new. We always look inside first. If you've got the attitude, the hunger, and the drive — this could be yours.

Read the role below, and if it feels right, go for it.

JOB SUMMARY

As our full-time Global Senior People Engagement & Retention Associate, you own how JOE & THE JUICE listens to its people. You run our quarterly pulse surveys and annual engagement survey, own our onboarding and exit surveys, and turn honest, anonymous feedback into insight our leaders can actually act on. You are the owner of our Peakon platform, using real-time feedback to shape how we develop and retain Juicers across every market. This is a role for someone data-driven and ambitious who believes employee listening is one of the most powerful leadership tools we have. Do it well, and your work will land everywhere from HQ to the bar.

KEY RESPONSIBILITIES

• Design and run our quarterly pulse surveys and annual engagement survey, driving valid participation across all markets
• Own and continuously improve our onboarding and exit surveys, capturing honest insight at the moments that matter
• Analyze survey data to spot patterns, flag attrition risks, and turn numbers into clear, people-centric actions
• Deliver structured, data-based feedback that equips leaders to own engagement within their own teams
• Build and present engagement reports tailored to the audience, from in-store operational leaders to HQ managers
• Own our Peakon environment: user access, permissions, organizational segments, HRIS integration, and survey cadence
• Coach people leaders on reading their dashboards and turning low-scoring drivers into real action plans
• Champion our anonymity rules so every Juicer feels safe giving honest feedback
• Partner with People & Development and People Business Partners to link engagement data to development, culture, and retention

WHO YOU ARE

• You know JOE, and you are ready to use that experience in a new way with global impact
• You are organized and curious, and you enjoy digging into what the numbers are really telling you
• You are confident talking and presenting to people at every level, from behind the bar to HQ
• You care about doing things properly, but you know how to move quickly when it counts
• You believe employee listening is one of the most powerful leadership tools there is

WHAT YOU'LL BRING

• A background in a leadership or people-facing role within JOE & THE JUICE
• Comfort working with data and genuine curiosity about what it is telling you
• Exposure to survey insights or people analytics is a plus, but not required. We will train you on our tools
• Clear communication that translates data into meaningful insight for very different audiences
• Strong time management and a proven track record of meeting deadlines and following through
• A meticulous, structured approach and a real commitment to data accuracy and quality
• A genuine passion for employee experience and for making JOE an exceptional place to work
• Self-motivation and comfort collaborating across multiple markets and business functions

OUR BENEFITS

This is a rare chance to take everything you have learned leading teams at JOE and apply it globally, with full ownership of the platform and the insight that shapes how we develop and retain our people. You will build real people-analytics skills, work directly with leaders in every market, and keep moving through our Moneyball career path. On top of that, we offer a benefits package that includes a paid pension plan, health insurance, parental leave and additional vacation. Besides that, we provide some JOE-ified benefits:

• Our global headquarters is conveniently located in the heart of beautiful Copenhagen, where over 130 friendly faces come together.
• Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar serving breakfast, daily lunch, refreshing juices and top-notch barista coffee.
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
• Join our lively monthly social calendar with running club, wine tasting, creative evenings, Friday bars, and more.
• Twice a year, take on a BTC (Behind the Counter) shift in one of our bars, a unique part of the JOE experience.
• Stay fit with our well-equipped fitness facilities, including showers and a steam room.

COMING FROM AN OPERATIONAL LEADERSHIP ROLE?

If you are a Store Manager, District Manager, or in field leadership, this is your natural next step. Your hands-on experience leading teams and driving performance gives you exactly the grounded perspective we need. You already know how engagement lands on the floor. Now help us measure it, understand it, and lift it across the company.

Before applying, we encourage you to have an open conversation with your current manager. This reflects our commitment to internal transparency and growth.

 

 

We know you. And you know that you don't need a perfect CV. You need the right mindset. If this role excites you, apply.

Talk to your manager, ask questions, and put yourself forward.

Growth at JOE isn't something that happens to you, it's something you strive for, something you go after.

This is how careers here are built. One bold move at a time.