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Labour Management Associate

Global HQ

This is your next move. You're already part of JOE. You know the culture, the pace, and what it takes.

Now here's a chance to grow into something new. We always look inside first. If you've got the attitude, the hunger, and the drive; this could be yours.

Read the role below, and if it feels right, go for it.

Your Mission  

The Labour Management Associate supports labour analytics and workforce planning across JOE and THE JUICE. The role assists in reporting and maintaining labour tools that help inform scheduling and productivity decisions. The role works closely with the Senior Labour Management Associate and the Head of Ops Analytics and LabourManagement to ensure accurate and up-to-date labour data across stores and markets. The role helps deliver and act on clear insights that drive labour efficiency, cost control and operational excellence across markets. 

Key Responsibilities  

  • Assist in labour forecasting, scheduling efficiency and productivity analysis across global markets. 
  • Maintain and update labour reporting tools, dashboards and datasets under guidance. 
  • Ensure accuracy of labour data across systems and reporting platforms. 
  • Produce regular reports on labour allocation, performance trends and effective scheduling. 
  • Support store performance dashboard updates and labour-related scorecard maintenance. 
  • Coordinate with regional teams to gather labour data and flag discrepancies or issues. 
  • Assist with data preparation for labour impact assessments related to new products or operational changes. 
  • Support cross-functional projects related to labour optimization with defined tasks and clear scope. 
  • Track and report on key labour metrics including Salary percent and labour forecast accuracy. 
  • Provide administrative and analytical support to the Senior Associate and Head of Ops Analytics and Labour Management. 
  • Support regions in effective Labour Management, reaching financial and operational targets. 

 

Who you are 

You complete assigned tasks accurately and on time, following established processes and guidelines. You are proactive in flagging issues and asking for clarification when needed. You are developing your understanding of labour analytics and workforce planning, and consistently deliver reliable, high-quality work that supports the broader team. 

 

What you’ll bring

  • Analytical skills - You enjoy working with data and are good at spotting trends.
  • Proactiveness - You are not afraid to take initiative.     
  • Collaboration focus - You thrive working across teams and know that the best insights come from talking to the right people.
  • Reliability - You deliver projects on the agreed deadlines.
  • Operational mindset - You take into consideration the impact that your actions have on the people behind the numbers. 

 

We know you. And you know that you don't need a perfect CV. You need the right mindset. If this role excites you, apply.

Talk to your manager, ask questions, and put yourself forward.

Growth at JOE isn't something that happens to you, it's something you strive for, it's something you go after.

This is how careers here are built. One bold move at a time.

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The role requires some international travel activity, meeting with stakeholders and peers in the various markets. Travel activities are planned ahead, however at times last minute travels can be required.

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